Role Description
We are seeking a highly skilled, hands-on Medical Reimbursement coding specialist to join our day-to-day bill review operations while actively participating in complex case reviews and serving as a key resource for our legal services division. You will maintain a production workload focused on high-dollar, complex medical bill review/legal cases.
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Leverage an intimate knowledge of major medical bill review software and national repricing/payer systems.
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Ensure absolute accuracy in identifying excessive or unsupported charges, determining reasonable reimbursement amounts, and defending those findings in litigation.
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Serve as a Subject Matter Expert (SME) and Expert Witness for legal proceedings, providing forensic billing analyses, affidavits, and deposition/trial testimony.
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Texas-specific expertise is preferred in billing regulations, workers' compensation guidelines, and Usual, Customary for other states, and Reasonable (UCR) fee structures.
Qualifications
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Business experience in a healthcare and/or insurance setting is preferred.
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Good communication skills with a clear understanding of company business lines.
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Ability to apply critical thinking, manage time efficiently, and meet specific deadlines.
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2β4+ years of experience in customer service, account management, customer success, insurance operations, healthcare operations, or another client-facing operational environment.
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Exceptional written and verbal communication skills.
Requirements
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Active industry certification is strictly required (e.g., CPC, CCS).
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Exceptional written and verbal communication, professional judgment, discretion, relationship-building, and conflict-resolution skills.
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Strong critical thinking and independent case assessment; ability to interpret complex instructions, recognize risks, and determine appropriate escalation.
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Excellent organization, prioritization, time management, and follow-through across high-volume, deadline-driven work.
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Working knowledge of clinical and legal review workflows, expert credentials, report quality expectations, and company service lines.
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Ability to coordinate across clients, physicians, attorneys, adjusters, Sales, Operations, Management, and Finance.
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Computer literacy, typing proficiency, and ability to learn and maintain accurate records in company systems.
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Extensive, hands-on experience in Medical Bill Review.
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Proven, documented experience providing legal services, expert witness reports, or trial testimony regarding medical bill reasonableness and UCR value analysis.
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Technical Expertise: Advanced proficiency in major industry-standard bill review platforms (e.g., Conduent/StrataCare, Mitchell/Enlyte, Medata, CompIQ or similar).
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Based in Texas (highly preferred) or possessing extensive experience testifying specifically within the Texas court system and applying Texas statutory fee schedules.
Benefits
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Collaborative remote culture.
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Professional growth opportunities.
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Meaningful work supporting the healthcare industry.
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Comprehensive benefits.
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Great Place to Work Certified since 2021.
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Commitment to employee development.
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Medical, dental, and vision coverage for you and your family.
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Voluntary life insurance options for you, your spouse, and your children.
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Other voluntary benefits including hospital indemnity, critical illness, accident indemnity, and pet insurance plans.
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Basic life insurance, short-term disability, and long-term disability coverage at no cost.
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Generous paid time off policy.
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401k plan with a company match.
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Apple equipment and a media stipend for remote workspace.
Company Description
A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workersβ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers.
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We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.