[Hiring] Medical Records Clerk @TEKsystems

Role Description

The Quality Department is dedicated to improving health outcomes by enhancing the quality, safety, and equity of care delivered to our members through strong collaboration with providers and community organizations. The Administrative Assistant in the Quality Department plays a crucial role in supporting the team by handling various administrative tasks that ensure smooth and efficient operations. The primary responsibilities include:

• Managing documentation and records for the Clinical Quality Team
• Coordinating and scheduling meetings, including preparing agendas and taking minutes
• Assisting with provider meeting coordination for initiatives such as Quality Collaboratives and cross-departmental workgroups
• Supporting NCQA Accreditation
• Assisting with medical record procurement for clinical quality cases as needed
• Monitoring inbox queues for clinical quality cases and routing communications to clinical quality nurses
• Maintaining and updating databases and tracking systems for quality control activities
• Handling correspondence and communication within the department and with external partners
• Supporting the implementation and monitoring of quality assurance programs and processes
• Providing administrative support for audits, inspections, and other quality-related activities
• Performing general office duties, such as filing, copying, and answering phone calls
• Other duties as assigned

Qualifications

• High school diploma or equivalent
• One to two (1-2) years of experience as an administrative assistant or in a similar role
• Familiarity with quality assurance processes and documentation is desirable

Requirements

• 1 year of medical records experience
• 1 year of Efax and Excel
• Must sit in San Luis Obispo, CA County OR Santa Barbara, CA County OR Ventura, CA County

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)