[Hiring] Medical Clinic Technician @Centerstone

Role Description

Provide administrative and clinical support in a remote setting for a community and/or office-based clinic. Duties can include:

• Answering the phones
• Checking voicemail and fax lines to assist with triaging refills and side effects
• Completing prior authorizations

Essential Duties & Responsibilities:

• Completes prior authorizations for medications.
• Enters written documentation into electronic medical record in a timely manner for all services rendered.
• Completes activities necessary to ensure efficient operations of clinic or program, including but not limited to:
  • Helping to obtain medications
  • Reviewing and providing medical records to providers
  • Completing related documentation and authorizations
  • Completing monthly logs
  • Checking and sending client’s lab work to providers
  • Scheduling lunches and breakfasts for Med Reps
• Maintains linkage with community partners to provide necessary linkages.
• Works with Centerstone staff to ensure continuity of care for clients.
• Triage medication and care related calls from clients, families, stakeholders, etc. and coordinates necessary physician involvement.
• Complete all required agency trainings required for remote employees to maintain 100% compliance.
• Maintains departmental productivity expectations.
• Additional training and/or certification may be required based on specific program guidelines.
• Completes all other duties as assigned.

Qualifications

• Education Level: High school diploma or GED required.
• Years of Experience: Minimum of one-year experience in a health care environment preferred. Experience working with individuals with mental health or substance use concerns preferred.
• Certification/Licensure: Medical Assistant Certification through a national credentialing body required.

Requirements

• Effectively communicate via written, verbal, in person and virtual methods.
• Use of office equipment such as computers, fax machine and copier.
• Great customer service skills and phone etiquette.
• Good organizational, time management, and communication skills.
• Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries.
• Competency with electronic medical records, computer systems, and documentation.
• Strong interpersonal communication skills to collaborate with team members and maintain professionalism.
• Accountable and self-directed with daily job duties.
• Enthusiastic about influencing positive change in our clients’ lives.

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program