[Hiring] Medical Billing & Referral Coordinator @SnappyCX

Role Description

Our client is seeking a detail-oriented Medical Billing & Referral Coordinator to provide administrative support across medical billing, referrals, scheduling, reporting, and patient/insurance coordination. This role is ideal for someone with hands-on experience using healthcare software and managing multiple administrative workflows in a fast-paced healthcare environment.

• Support medical billing and revenue cycle activities, including claims processing, accounts receivable (AR) follow-up, billing corrections, and related administrative tasks.
• Process and coordinate patient referrals while following up on outstanding referral requirements.
• Manage patient scheduling, appointment confirmations, and calendar coordination.
• Verify and maintain accurate patient, insurance, billing, and referral information.
• Communicate with insurance companies regarding billing and insurance-related follow-ups.
• Assist with Sendata reporting and other required administrative reports.
• Monitor employee timekeeping and follow up on missed clock-ins and clock-outs.
• Answer incoming calls as needed and provide support following established procedures.
• Maintain accurate documentation across client systems.
• Communicate effectively with the client and internal stakeholders, escalating issues when appropriate.

Qualifications

• Previous experience in medical billing, healthcare administration, medical virtual assistance, or care coordination.
• Hands-on experience using Spectrum Teletrack.
• Hands-on experience using Sendata.
• Hands-on experience using Emo Meds.
• Experience with medical billing and/or revenue cycle management.
• Experience coordinating referrals and healthcare scheduling.
• Strong attention to detail and accuracy.
• Excellent written and verbal English communication skills.
• Ability to work independently while managing multiple priorities.
• Availability to work during Central Time business hours.
• Reliable internet connection and a suitable remote work setup.
• Understanding of HIPAA and healthcare privacy requirements.

Preferred Qualifications

• Experience supporting Missouri-based healthcare operations.
• Experience with insurance verification and payer communication.
• Experience handling patient calls.
• Experience preparing healthcare-related reports.
• Experience using additional EHR, EMR, billing, or scheduling platforms.

Screening Requirements

• Candidates must demonstrate direct, hands-on experience with:
  • Spectrum Teletrack
  • Sendata
  • Emo Meds
• Candidates will also be assessed on their experience with:
  • Medical billing and revenue cycle support
  • Referrals
  • Healthcare scheduling
  • Insurance-related processes