[Hiring] Manager of Insurance Verification & Authorizations @MultiCare Health System

Role Description

The Manager of Insurance Verification & Authorizations is responsible for the day-to-day operations and management of assigned IV/Auth and IV/Auth Specialty Services staff that verifies insurance benefits, provides accurate cost estimates, collects applicable copays and/or deductibles, and assists patients and family members with resolution of their financial needs in collaboration with Patient Financial Navigators.

• Develops and implements strategies and specific objectives
• Develops budgets
• Creates policies and procedures to support the infrastructure
• Assures accurate and efficient insurance verification and authorization of all scheduled patients
• Handles more complex, escalated or urgent issues
• Ensures all team milestones/goals are met
• Delivers excellent customer service to patients, co-workers and all MultiCare employees

Hospital-based leaders may have a dual matrixed reporting structure.

Qualifications

• Bachelor’s degree in business or healthcare administration or four years of experience in lieu of degree may be considered
• Five (5) years of acute care hospital or health system admitting department/access experience and/or call center experience
• Experience working as a member of a multidisciplinary team
• Three (3) years of experience in a supervisory or lead capacity

Benefits

• Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life
• Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you
• Rooted in the local community, partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years
• Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued
• Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $101,545.60 - $146,140.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.