[Hiring] M&R Coding Clinical Investigator @UnitedHealth Group

Role Description

The M&R Coding Clinical Analyst is required to determine the accuracy of claims submitted by a provider to UnitedHealth Group by comparing it to the medical record(s) submitted for the date(s) of service being reviewed. They must be able to exercise judgement/decision making on complex payment decisions that directly impacts the provider and UHC/Client by following state and government compliance guidelines, coding requirements and policies. They must confidently analyze and interpret data and medical records/documentation on a daily basis to understand historical claims activity, determine validity and demonstrate their ability to provide written communication to the provider. They are responsible to investigate, review and provide clinical and/or coding expertise in a review of pre-payment claims. They need to effectively manage their caseload and monthly metrics in a production driven environment and ensure they are meeting all compliance turnaround times mandated by the client. The Senior Recovery Resolution Analyst must be proficient in computer skills and able to navigate multiple systems at one time with varying levels of complexity. They must have the ability to research and work independently on making decisions on complex cases.

Remote: You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Responsibilities:

• Performs quality audits of clinical review cases of CPT, HCPCS, and modifiers assigned to codes on claims in a telecommuting work environment
• Determines accuracy of medical coding/billing and payment recommendation for pre-payment claims
• This could include Medical Director/physician consultations, interpretation of state and federal mandates, applicable benefit language, medical and reimbursement policies and consideration of relevant clinical information
• Determines appropriate level of service utilizing Evaluation and Management coding principles
• Ensures adherence to state and federal compliance policies, reimbursement policies and contract compliance
• Identifies aberrant billing patterns and trends, evidence of fraud, waste or abuse, and recommends providers to be flagged for review
• Maintains and manages daily case review assignments, with accountability to quality, utilization and productivity standards
• Provides clinical support and expertise to the other investigative and analytical areas
• Participates in team and department meetings
• Engages in a collaborative work environment when applicable but is also able to work independently
• Serves as a clinical resource to other areas within the clinical investigative team
• Work with applicable business partners to obtain additional information relevant to the clinical review

Qualifications

• High School Diploma/GED
• Certified Coder AHIMA or AAPC Certified coder (CPC, CCS, CCS-P) or Nurse (RN, LPN) with unrestricted and active license/certification with medical record auditing and coding/billing experience
• 2+ years of experience as an AHIMA or AAPC Certified coder with 2+ years of CPT/HCPCS/ICD/Modifiers – 10/CM/PCS coding experience or Licensed nurse with medical record auditing and coding/billing experience
• 2+ years of experience with health insurance business, industry terminology, and regulatory guidelines
• 1+ years of working in a team atmosphere in a metric driven environment including; daily production standards and quality standards
• Intermediate level of experience with medical record review
• Intermediate level of computer skills with the ability to troubleshoot problems
• Basic level of experience with Microsoft & Adobe applications (outlook, power point, word, excel, pdf)

Preferred Qualifications

• Bachelor’s degree
• Healthcare claims experience/processing experience
• Strong communication skills with the ability to interpret data
• Experience with Fraud Waste & Abuse or Payment Integrity
• Experience with subsequent or reconsideration reviews for FWAE
• Strong analytical mindset working with medical terminology or coding
• [Internal Posting Only] 1+ year experience of UHC platforms - COSMOS, Facets, CPW, NICE

Soft Skills

• Physical Requirements and Work Environment: frequent speaking, listening using headset, sitting, use of hands/fingers across keyboard
• Must be proficient and able to navigate and maneuver multiple systems at one time with varying levels of complexity

Benefits

• Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
• In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
• The hourly pay for this role will range from $24 - $43 per hour based on full-time employment.

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.