[Hiring] LPN Care Coordinator @SalvoHealth

Role Description

Salvo Health is taking a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Our patients are assigned a “whole patient” care team and have seven day a week access to app-based care, using Remote Patient Monitoring (“RPM”) to bill under the patient’s insurance. This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient’s existing local doctor.

What You Will do:

• Provide exceptional care, disease management and health education to patients
• Support goal setting for individual patients asynchronously to help them better manage their chronic conditions
• Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors
• Help clients understand their motivations and create behavior change plans
• Conduct regular outreach to patients, based on their needs and preferences, to support engagement and elicit behavior change
• Coordinate with other clinical team members to provide an exceptional patient experience
• Develop and maintain professional, support-oriented working relationships with patients and team members
• Create and distribute health education materials to individual members as necessary
• Work with a cross-functional product team to develop and constantly improve our in-app patient experience

Qualifications

• Compact state license required, additional licensing may be needed
• 2+ year of experience as LPN or LVN
• 2+ years of experience in patient-facing or customer-facing roles
• Excellent customer relation skills, as well as written and verbal communication skills
• Knowledge of medical terminology and proficiency of general medical office procedures
• Familiarity with digital applications like Slack, Coda, Google Workspace, etc.
• Strong analytical and proactive problem solving skills
• Self-motivated, results-oriented and strategic thinker
• Personal passion for health and wellness topics
• Must be authorized to work in the United States
• Experience working in telehealth or healthcare startup environment preferred
• Bonus: Experience working in GI, weight management, and/or with anti-obesity medications such as GLP-1s

Requirements

• $25 - $26 an hour

Benefits

• Health, Vision, & Dental benefits for full-time employees and dependents
• 200 hours (25 days) of paid time off and 12 paid holidays throughout the year
• Annual CEU stipend
• Annual coverage of LPN/LVN maintenance fee
• Clinical leadership support to enhance clinical expertise in GI and/or metabolic health