[Hiring] Licensed Practical Nurse Scheduler @Avera Health

Role Description

The Centralized Scheduler is responsible for responding to outpatient diagnostic orders from physicians for hospital departments; interpret physician request for diagnostic test and schedule single to multiple tests according to required patient care protocols. This position requires the ability to determine medical necessity validation and handle medical information along with transpiring medical orders into the health information system.

• Obtains information (including physician orders to schedule tests/procedures only) from physician offices for scheduling tests, procedures and admissions in an accurate, timely and sequential manner.
• Incorporates faxed data, including but not limited to History and Physical, physician orders, and patient data from physician offices by logging into computer.
• Demonstrates good rapport, continual education updates, and cooperative working relationship with physician office staff, all hospital departments, physicians, and co-workers.
• Assist the Manager in maintaining technology application including maintaining accurate centralized scheduling dictionaries and on-line instructions, monitoring data integrity, suggesting upgrades for Meditech requests, order entry and implementing system upgrades.
• Provides timely information to the Manager regarding the Centralized Scheduling process, staffing and customer service (physician office staff, all hospital departments, physicians and co-workers).
• Assist with staff orientation and in-services and ensures competencies are obtained. Maintains statistical information to ensure appropriate staff scheduling for optimum customer service.
• Ensures medical necessity by reviewing physician orders and diagnosis, assures follow up for physician office and patients as necessary.
• Ensure adequate information and notification of LMRP (Local Medical Review Policies) throughout the scheduling process.

Qualifications

• Associate's Science in Medical Assisting from an accredited university/college and/or 3-5 years hospital, medical office, clinic, or hospital business operations experience.
• 4-6 years hospital, medical office, clinic, hospital business operations and/or Admitting Department experience (preferred).

Requirements

• The individual must be able to work the hours specified.
• Must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties.
• Ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Benefits

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement.
• Career development guided by hands-on training and mentorship.