[Hiring] Lead Pharmacy Technician @The Cigna Group

Role Description

This is a work from home position that must reside within the state of Arizona. As a Lead Pharmacy Technician with Freedom Fertility, you will be a part of a passionate team of pharmacy technicians focusing on fertility medications and patients. You will be using advanced knowledge of the technician processes to act as a SME and leader to the technicians while assisting team leadership with keeping the business needs in focus.

• Coordinate and monitor daily workflow in the pharmacy.
• Lead team huddles and provide initial coaching and direction to pharmacy technicians.
• Interact with healthcare providers and provide guidance to patients about medication coverage.
• Support and train new employees.
• Conduct quality and productivity audits.
• Identify ongoing training and retraining opportunities on team.
• Create, modify, and adhere to SOP/SWI.
• Cross trained in multiple areas while maintaining proficiency and accuracy.
• Act as a champion of continuous improvement efforts for team, site, and work stream.
• Juggle multiple tasks without sacrificing attention to detail.

Qualifications

• High School diploma or equivalent required.
• 2+ years Pharmacy Technician work experience.
• Valid AZ Pharmacy technician license and national certification.
• Experience with Script Med system.
• Experience with coaching or mentoring a plus.
• Ability to resolve escalations using good judgement and decision making skills.
• Deep understanding of the Pharmacy Technician process.
• Basic Math skills and Strong experience with MS Office, especially with Excel.
• Excellent communication skills; written and verbal.
• Strong attention to detail, accuracy, and quality.
• Ability to work collaboratively in a dynamic environment to learn quickly, solve problems, and make decisions with minimal supervision.
• Ability to self-direct, multi-task, be accountable, approachable, and organized.
• Ability to work a rotating work schedule in the Eastern Standard Zone:
• 9:00 AM - 5:30 PM EST 4 days per week
• 12:30 PM - 9:00 PM EST 1 day per week
• Rotating Saturday shift from 9:00 AM - 6:00 PM
• Please note that work schedule will change for Daylight Savings start and end.

Benefits

• Day 1 medical insurance
• 401(k) plan with employer match
• Paid Time Off
• Competitive Benefit package
• Growth and Advancement opportunities