[Hiring] Interviewer, Ins Risk @Iconma Portal

Role Description

The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.

• Place outbound calls to contact life insurance applicants.
• Complete interview with applicant or leave a message for a return call.
• Gather medical, financial, occupational, and avocation histories during interview.
• Review and edit information collection during the interview for quality assurance purposes.
• Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls, log call attempts, document information with orders as necessary, and record call results.
• Learn the specific requirements stipulated by each client company.
• Respond to the needs and requests of clients, staff, and management in a professional and expedited manner.
• Observe all compliance policies and safety policies and procedures as outlined in the Safety Manual or safety matters included in other special trainings.
• Perform other duties as assigned to meet the business needs or customer requirements.

Qualifications

• HS diploma or equivalent.
• Medical terminology background.
• Highly proficient with Outlook and Microsoft Teams.
• Comfortable navigating technology.

Requirements

• HS diploma or equivalent.
• Medical terminology background.
• Highly proficient with Outlook and Microsoft Teams.
• Comfortable navigating technology.

Benefits

• Health Benefits.
• Referral Program.
• Excellent growth and advancement opportunities.