[Hiring] Internal Medicine Consultant @Zoetis

Role Description

Zoetis Global Diagnostics is currently seeking a full-time colleague to join the new Global Clinical Consultation Service for Zoetis Reference Laboratories and Point of Care diagnostic divisions, reporting to the Director of Global Consultation Services. The primary responsibility of this role will be to consult with Zoetis Diagnostics customers, virtually (phone, video or email), regarding the management of clinical cases. This may include:

• Assisting customers with the interpretation of laboratory results
• Advising on the next diagnostic steps for cases
• Advising on ongoing case management

Consultants are expected to complete a minimum number of cases based on a minimum case target (PTO, vacation, CE, sick/personal days, etc. will be discounted). They also must be available to complete cases during assigned ‘appointment times’ (not to exceed 40hrs/week). Target case numbers may be reviewed and updated periodically. There may also be opportunity for colleagues to participate in other projects depending on interest and business need.

Performance evaluation will include:

• Case and turnaround time (TAT) metrics
• Success in achieving standards of medical report quality
• Professionalism
• Customer and colleague communication
• Compliance of organizational and departmental policies and procedures
• Demonstration of Zoetis Core Beliefs

The successful candidate will have strong organizational and communication skills as well as the ability to build and foster relationships with customers and Key Opinion Leaders (KOL’s) while demonstrating a passion for service to the veterinary community. This is a values-driven organization where service is priority.

Qualifications

• ACVIM, ECVIM or RCVS Diploma in Small Animal Internal Medicine. Board-eligible applicants will also be considered.

Requirements

• Excellent organizational and interpersonal skills; should have proven skills as an effective team player
• Professional presence
• Excellent verbal and written communication skills with strong analytic and problem-solving abilities
• Strong commitment to service
• Strong relationship building skills
• Ability to prioritize tasks and projects and to work at a fast pace while ensuring the high level of quality that is expected
• 5+ years relevant industry experience
• Experience with Microsoft Office and other basic computer skills
• Ability to work from a computer for extended hours
• Professional working proficiency in English is required
• Professional working proficiency in German, French or another European language is desirable

Benefits

• The U.S. base salary range for this full-time position is $130,000 - $190,000.
• This position is also eligible for short-term incentive compensation.
• This position is also eligible for long-term incentives.
• Comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one.
• A 401K plan with a match and profit-sharing contribution from Zoetis.
• 4 weeks of vacation.