Role Description
The Integrated Care Assistant provides administrative support to DaVita Integrated Kidney Care Teams (i.e. RN, NP) and other members of the Integrated Care National Team. The Integrated Care Assistant collects, verifies, and enters information into appropriate medical record systems.
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Full-time remote role, Monday - Friday
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Starting time between 7:00 and 8:30 am
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Competitive Healthcare, Paid Time Off and 401k Benefits
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Community-based Work Culture
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Room for Growth and Professional Development Opportunities
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Fortune World's Most Admired Companies
Responsibilities include:
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Collect, verify, enter, and maintain data and medical record information in the DaVita Integrated Kidney Care medical management database.
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Communicate with hospitals, track patient admissions/discharges.
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Transcribe lab results, and follow up with providers for confirmation of services.
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Monitor reports and data feeds, and communicate with the Integrated Care Team to ensure data is current and complete.
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Attend team meetings, conferences, and training as required.
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Know, understand, and follow teammate guidelines, employment policies, and department or company procedures.
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Consistent, regular, punctual attendance as scheduled is an essential responsibility.
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Other duties and responsibilities as assigned.
Qualifications
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High School diploma or equivalent required.
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Prior administrative experience required.
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Proficiency in navigating MS Office applications and other databases.
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Prior REMOTE work experience is a bonus.
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Deals with confidential information using discretion and judgment.
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Professional verbal communication and telephone etiquette.
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Basic proficiency with the Medical Information System Technology (MIST) within 60 days of employment or position change required.
Requirements
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Communication: Convey information and ideas effectively.
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Managing Work including Time Management: Effectively manages time and resources.
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Tenacity: Staying with a position or plan of action until the desired objective is obtained.
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Energy: Consistently maintaining high levels of activity or productivity.
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Quality Focused: Accomplishing tasks by considering all areas involved.
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Initiating Action: Taking prompt action to accomplish objectives.
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Multi-tasking: Ability to work at a high level of proficiency with little supervision.
Benefits
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Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
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Support for you and your family: Family resources, EAP counseling sessions, access Headspaceยฎ, backup child and elder care, maternity/paternity leave and more.
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Professional development programs: Variety of programs to help strong performers grow within their career.