[Hiring] Implementation Billing Specialist @Triton Medical Solutions

Role Description

We are seeking an experienced Implementation Billing Specialist to lead the day-to-day medical billing work for new clients as they onboard with Triton Medical Solutions. This is a hands-on role that combines full-cycle medical insurance billing with client implementation, workflow development, training, and coordination across internal teams.

• Manage claims from submission through payment and resolution.
• Proactively address denials and outstanding accounts receivable.
• Identify billing issues and help establish accurate, efficient workflows tailored to each client.
• Track implementation tasks and deadlines.
• Guide clients through billing procedures and software.
• Work closely with our Implementation Manager and other departments to keep onboarding on schedule.
• Ensure workflows are documented and responsibilities are handed off smoothly.
• Provide designated backup for routine client questions, training, and implementation follow-up.

Our recommended platform for most new clients is AdvancedMD, although some clients retain their existing EHR or practice management software. The ideal candidate is an experienced medical biller who takes ownership, works independently, stays organized across multiple clients, communicates clearly, and follows issues through to resolution.

Qualifications

• At least five years of hands-on medical insurance billing experience.
• Strong claims and accounts receivable expertise.
• Knowledge of medical insurance billing requirements.
• Excellent organization and follow-through.
• Problem-solving and analytical skills.
• Experience documenting and improving workflows.
• Strong communication and client service skills.
• Proficiency with billing systems and tools.

Requirements

• Handle charge entry, claim submission, clearinghouse rejections, denial resolution, appeals, payer follow-up, payment posting, secondary billing, and accounts receivable management for clients during implementation.
• Review claim accuracy and billing readiness, investigate underpayments and unpaid claims, monitor aging reports and filing deadlines, reconcile ERA/EOB payments, and identify recurring issues that affect reimbursement.
• Track implementation tasks, deadlines, outstanding issues, dependencies, and next steps across multiple clients.
• Establish and document client-specific billing processes, checklists, and procedures.
• Guide clients through billing procedures, software workflows, claim requirements, and supporting documentation.
• Work closely with the Implementation Manager, clients, billing operations, IT, and credentialing or contracting staff to resolve issues.
• Assist with routine client updates, implementation questions, scheduled training, and follow-up coordination.
• Communicate open claims, accounts receivable status, denial and appeal deadlines, payer concerns, documented workflows, and unresolved tasks to the ongoing billing team.
• Keep implementation trackers and client records current, follow through on commitments, and handle confidential information in accordance with HIPAA requirements.

Benefits

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance

Company Description

Triton Medical Solutions is a medical billing and revenue cycle management company based in Tempe, Arizona. Since 2011, we have supported practices nationwide, including dental, orofacial pain, TMJ, dental sleep medicine, and CBCT radiology providers billing medical insurance.