[Hiring] Healthcare Relations Liaison @ERC Pathlight

Role Description

The Professional Relations Liaison (PRL) provides program education and develops relationships with referring providers, becoming a resource to the referral sources for the patients struggling with eating disorders and mood & anxiety disorders. The PRL has full territory management responsibility for all duties to meet quarterly goals in support of the center's census budget.

• Schedule: Full-time, 40 hours/week, Monday-Friday 8:30am-5:00pm est. Evenings and weekends may be occasionally required.

Essential duties and responsibilities:

• Outreach to Professionals
  • Provides program education
  • Develops referral relationships with clinical professionals for both eating disorder and mood & anxiety
  • Works with both Medical/Surgical Hospitals and Behavioral Health hospitals in providing resources and identifying appropriate patients to refer
  • Develops relationships with medical centers, physicians and integrated delivery networks for program education and referral development, as well as large therapy groups and private practices
  • The PRL is accountable to budget and census needs when within a certain geography of a brick-and-mortar ERC or Pathlight facility
  • Responsible to accomplish metric measurements regarding activities and census fulfillment
  • The PRL analyzes market trends and needs and adjusts strategy accordingly
• Events Planning and Hosting
  • Organizes and facilitates outreach symposiums and trainings to ensure that ERC/Pathlight is visible in the community
  • Works with Director in identifying opportunities and appropriate speakers and topics
• CRM Input & Management
  • Manages CRM efficiently and timely, including development of correct market and referral information and follow up
• Internal meetings and duties
  • Provides update on competitor activity in market
  • Promotes positive rapport with clinical leadership throughout the system
  • Provides input for internal marketing team initiatives
  • Demonstrates deep expertise with services provided and modalities of care
  • Serves on ad hoc committees such as marketing, conference, communication committees

Qualifications

• Bachelor’s degree in counseling/mental health; marketing or related field, communications, public relations, marketing, business (required)
• 2+ years of medical or behavioral health outreach experience (required)

Requirements

• Clinical designation such as LCSW, LCP, Dietitian, etc. (preferred)
• 2+ years of medical/behavioral sales (preferred)

Benefits

• Competitive compensation
• Comprehensive medical, dental, and vision coverage
• Generous Paid Time Off
• Parental Leave benefits
• Retirement benefits
• Tuition reimbursement to help you continue growing in your career