[Hiring] Health Information Specialist @Verisma

Role Description

The Health Information Specialist is primarily responsible for supporting the intake and validation of requests into Verisma Release Manager; the majority of the requests will run through the Monitored Retrieval Tool (MRT). This role is a crucial link between the MRT processing team and the Monitored Retrieval Tool to ensure accuracy and an optimized turnaround time. This role is also responsible for processing STAT record requests & phone calls that come in “after hours” to support the onsite client team.

This role requires a schedule of: Monday to Friday 2pm -10:30pm EST.

Duties & Responsibilities:

• Review and intake all requests into VRM accurately and timely
• Intake requests utilizing multiple software applications
• Read and interpret forms and authorizations
• Support the resolution of HIPAA-related release issues
• Process STAT record requests in a timely and efficient manner
• Organize records and documents to complete the ROI process
• Process requests utilizing Verisma Software applications & client EHR
• Receive inbound phone inquiries from requesters regarding record requests
• Provide exemplary customer service
• Attend training sessions, as required
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Ensure turnaround times (TAT) and service level agreements are met (SLAs)
• Perform other related duties, as assigned, to ensure effective operation of the department and the Company
• Live by and promote Verisma Core Values

Qualifications

• High school diploma or GED equivalent, required; some college preferred
• Minimum 2 years’ medical records experience and/or clerical/office work
• Availability to work a rotating schedule of up to 12-hour shifts, not to exceed 80 hours in a two-week period, including evenings, weekends and holidays
• Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
• Experience in a healthcare setting, preferred
• Knowledge of HIPAA and state regulations related to the release of PHI, preferred
• Maintain accuracy and productivity standards
• Must be able to work independently