[Hiring] Health Information Management Specialist @Huron

Role Description

Huron Managed Services (HMS) serves as the Revenue Cycle Managed Services partner for Hutchinson Regional Healthcare System, providing operational expertise and support across key health information and revenue cycle functions. The HIM ROI Document Scanner plays a critical role in ensuring the timely, accurate, and compliant management of patient health information.

This position is responsible for the preparation, scanning, indexing, reconciliation, and release of health records while maintaining strict confidentiality and compliance with HIPAA, state, and federal regulations. The role supports the integrity of the electronic health record (EHR), facilitates timely Release of Information (ROI) requests, and provides exceptional customer service to patients, providers, staff, and external stakeholders.

• HIM Document Scanning & Record Reconciliation
  • Reconcile patient records and supporting documentation.
  • Collect discharged records and loose documents from assigned departments.
  • Follow up on missing records and documentation.
  • Prepare, scan, and index patient records into the EHR.
  • Validate image quality, patient identification, and document accuracy.
  • Maintain productivity and quality standards for document processing.
• Release of Information (ROI)
  • Process medical record requests in compliance with HIPAA and regulatory requirements.
  • Retrieve electronic and paper records for authorized release.
  • Validate authorizations and supporting documentation.
  • Process requests from patients, providers, payers, attorneys, auditors, and other approved parties.
  • Manage subpoenas, court orders, and legal requests.
  • Communicate authorization requirements to requestors when needed.
  • Enter, track, and maintain ROI requests in designated systems.
  • Scan and attach ROI documentation to the patient record.
  • Escalate unusual or sensitive requests appropriately.
• Customer Service & Operational Support
  • Provide exceptional customer service to patients, providers, and internal stakeholders.
  • Serve as a point of contact for HIM-related inquiries.
  • Answer department phone calls and assist visitors.
  • Support departmental projects and process improvement initiatives.
  • Assist with additional HIM functions as assigned.
• Compliance & Quality
  • Protect the confidentiality and security of PHI.
  • Adhere to HIPAA, state, federal, and organizational requirements.
  • Follow established HIM, ROI, and document management policies.
  • Support quality assurance and continuous improvement efforts.
  • Maintain accuracy, compliance, and turnaround time standards.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in Health Information Management, medical records, document imaging, or a related healthcare setting.
• Proficiency with basic computer applications and data entry.
• Knowledge of HIPAA privacy and security regulations.
• Strong organization, communication, and customer service skills.
• Ability to prioritize work and manage multiple tasks in a fast-paced environment.
• Ability to work independently and collaboratively.

Requirements

• Associate degree or higher.
• Experience with Release of Information (ROI) processes.
• Experience with electronic health record (EHR) systems.
• Knowledge of medical terminology.
• RHIT or RHIA certification.

Benefits

• Medical, dental, and vision coverage.
• Other wellness programs.