[Hiring] Health Coach @Visana Health

Role Description

As a Health Coach at Visana, you’ll play an important role in helping patients feel informed, supported, and empowered to make meaningful changes in their health. Your work will complement clinical care by helping patients turn their goals and care plans into sustainable everyday practices.

• Providing one-on-one virtual health coaching to women with a range of health concerns, including hormonal health, menopause, PMOS, pelvic pain, and cardiometabolic health.
• Partnering with 25 to 30 patients a week to develop personalized health and wellness goals based on their needs, preferences, and priorities.
• Supporting behavior change in areas such as sleep, stress management, nutrition, movement, and self-advocacy within the healthcare system.
• Creating a patient-centered, trauma-informed, and culturally sensitive coaching experience.
• Responding to patient questions and concerns in a timely, compassionate, and professional manner.
• Collaborating with 100 clinicians and other care team members to align coaching with clinical recommendations and care plans.
• Sharing relevant patient updates, progress, and concerns with providers through appropriate documentation and communication channels.
• Using digital tools, including messaging, telehealth platforms, and tracking tools, to monitor progress and encourage ongoing engagement.
• Following established coaching programs, protocols, care pathways, and documentation guidelines.
• Accurately and promptly documenting patient encounters, goals, and progress.
• Participating in coaching meetings, training, and feedback sessions, and contributing ideas to improve coaching materials, workflows, and programs.

Qualifications

• A bachelor’s degree in a related field, such as healthcare, wellness, psychology, nutrition, or public health.
• National Board for Health & Wellness Coaching (NBHWC) certification, or eligibility for certification/in-progress certification with experience in health coaching or a related role, ideally two to three or more years.
• A strong understanding of women’s health issues and a genuine interest in promoting women’s well-being.
• Excellent communication and interpersonal skills, including the ability to use motivational interviewing techniques.
• Comfortable using digital health platforms, telehealth tools, and messaging-based support like Healthie, Athena, Google Suite and Slack.
• Ability to approach patients with empathy, cultural sensitivity, and respect for their individual goals and experiences.

Requirements

• A master’s degree in a related field.
• Experience supporting patients with complex or ongoing health concerns in a virtual or multidisciplinary care setting.

Benefits

• Compensation: $65,000-70,000 annually.
• Comprehensive medical, dental, and vision insurance.
• HSA and FSA options.
• 401(k).
• PTO.
• Health and wellness benefits, including Wellhub and Talkspace.
• The opportunity to work alongside a passionate, mission-driven team transforming women’s healthcare.