[Hiring] Global Head of Clinical Delivery @Everest Clinical Research

Role Description

The Global Head of Clinical Delivery is a senior executive responsible for the strategic leadership, operational performance, global oversight and development of clinical execution capabilities (clinical operations) across all programs, customers, and geographies. This individual is accountable for ensuring the consistent execution of high-quality clinical studies, delivering exceptional customer experiences, achieving financial objectives, and driving operational excellence across the clinical organization.

As a key member of the Executive Leadership Team, the Global Head of Clinical Delivery will support the leadership and continued build-out of a global organization comprising Clinical Operations, Therapeutic Area Leads, Site Payments/Contracts, and associated clinical operations delivery functions. The role is responsible for developing and implementing a scalable global clinical operations delivery model that enables quality, sustainable growth, operational efficiency, talent development, and industry-leading performance.

This role will also facilitate cross-functional alignment with Medical Affairs, Regulatory, Biometrics, Safety Management, and Clinical Trials Technologies teams to ensure high quality and integrated delivery structures, processes and tools.

Qualifications

• Bachelor's degree in Life Sciences, Nursing, Pharmacy, Public Health, or a related field required.
• Advanced degree in related field preferred.
• 15+ years of progressive experience in clinical operations roles (e.g., CRA, Clinical Operations Lead, Clinical Project Management, etc.), clinical delivery, or drug development.
• 10+ years of senior leadership experience within one or more CROs (primarily) with delivery experience across North America, Europe and APAC preferred.
• Demonstrated success leading large, geographically dispersed global clinical operations organizations.
• Proven track record managing complex global clinical development programs across multiple therapeutic areas.
• Experience leading organizational transformation, operational scaling across one or more global regions, and business growth initiatives.
• Strong understanding of regulatory requirements, clinical trial conduct, and clinical development processes.

Requirements

• Develop and execute a global clinical operations delivery strategy from commercial to operational capability development and initiatives, aligned with Everest’s corporate growth and operational objectives.
• Establish a vision for clinical delivery excellence, ensuring consistency, scalability, and quality across all regions.
• Partner with executive leadership to define organizational priorities, resource investments, and transformation initiatives.
• Drive organizational effectiveness through process improvement, technology adoption, and innovative operating models.
• Provide executive oversight of all clinical operations and full-service trial delivery activities across Phase I–IV studies and clinical development programs.
• Ensure studies are delivered on time, within budget, and in compliance with regulatory and quality requirements.
• Establish and maintain delivery standards, governance models, and performance expectations across the organization.
• Monitor portfolio performance and intervene proactively with internal teams or external clients to resolve critical delivery risks and issues.
• Oversee the global clinical operations and full-service client portfolio, ensuring effective study execution, resource allocation, and risk mitigation.
• Implement robust portfolio governance processes and performance monitoring systems.
• Drive accountability for quality, timelines, enrollment, site performance, and study outcomes.
• Ensure cross-functional alignment among Clinical Operations, Data Management, Biostatistics, Regulatory Affairs, Medical Writing, Safety, and other key stakeholders.
• Build and maintain executive-level relationships with sponsors and strategic partners.
• Act as the senior clinical delivery representative during business development activities, proposal reviews, and bid defenses.
• Partner with Finance and Commercial teams to improve margin performance and operational predictability.
• Lead, mentor, and develop a high-performing global clinical delivery organization.
• Ensure compliance with ICH-GCP, regulatory requirements, company SOPs, and applicable quality standards.

Benefits

• Medical, dental, and vision coverage.
• Life & AD&D insurance.
• Short- and long-term disability.
• Tuition reimbursement.
• Fitness reimbursement.
• Employee assistance program (EAP).
• 401(k) retirement plan.
• Generous paid time off and sick leave.
• Opportunity to earn a performance-based bonus.