[Hiring] Dialysis Area Manager @U.S. Renal Care, Inc.

Role Description

The Home Therapies Area Manager is responsible for management of the Home Therapies business; providing effective leadership to achieve clinical, growth, and financial targets, through partnership with the Administrators, Home Therapies Director and/or Home Therapies Vice President and Regional Vice Presidents.

• The Area Manager must live in North Florida or South Georgia.
• Develops and drives a growth strategic plan for the assigned territory and each market therein to achieve growth targets and financial goals.
• Provides oversight to implement the growth plan.
• Works in partnership with local management to oversee Home operations of assigned clinics/home programs from various perspectives including fiscal, clinical, technical, regulatory, personnel, business management, and growth.
• Partners with RVPs, Home Therapies, and Business Development teams to ensure development of a sustainable and efficient business footprint and identify opportunities for new clinics.
• Works with Administrators to achieve monthly, quarterly, and annual projections based on financial and management objectives.
• Engages with Physician Partners regularly on existing business to assess needs and ensure physician satisfaction.
• Achieves program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics/home programs.
• In collaboration with IDT, identifies opportunities to drive systematic changes in the region to aid in achievement of targets.
• Collaborates with leaders on budget planning and strategies to improve fiscal performance.
• Responsible for profit and loss management of assigned programs to achieve or exceed budget.
• Ensures implementation of all corporate initiatives and policies in relation to home therapies.
• Ensures home programs execute to the highest clinic, patient satisfaction, and operating standards.
• Knowledge of and remains current with federal, state, local laws and regulations, including health care professionals practice act requirements with regards to Home Therapies.
• Works with Administrators to ensure compliance with all applicable federal, state, and local laws; continuing certification from all statutory and regulatory agencies; and Company standards, guidelines, rules, policies, and procedures.
• Triage Home operational issues in partnership with Administrators, Director/VP Home Therapies, and RVPs as needed.
• Initiates Corrective Action Plan development, implementation, and follow-through as required for internal and external surveys.
• Follows up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & TDH).
• Assures compliance with required Governing Body meetings, monthly QAPI meetings, and care plan conferences and assures documentation of such through recorded minutes.
• Regular and reliable attendance is required for the job.
• In partnership with Director/VP Home Therapies and RVPs, develops physician and referral source relationships and oversees local marketing efforts.
• Maintains a positive/collaborative relationship with physicians, area hospital agencies, and the community.
• Acts as the Home subject matter expert with Medical Directors and physicians to coordinate quality patient care.
• Understands, leads, and promotes the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility, and objectives.
• Develops strong cross-functional partnerships across the internal organization.
• Collaborates with leaders in budget planning.
• Implements and monitors appropriate contractual agreements/arrangements with collaborating agencies.
• Establishes relationships with external customers to promote growth and quality including but not limited to physicians and vendor partners.
• Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
• Participates in corporate committees or task forces as requested.
• Responds effectively to inquiries or complaints.
• Responsible for developing Home Therapies knowledge for RVPs and Administrators to ensure they are able to effectively operate and grow Home business.
• Responsible for ongoing development of Home RNs, in collaboration with Administrators and Home Directors.
• Creates a positive culture and support system for Home Administrator, RN, and other home staff across region(s).
• Ensures correct number and quality of RN staff across region(s).
• Ensures all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
• Responsible for hiring and supervising program staff as needed in collaboration with Administrators and Human Resources Department.
• Maintains effective personnel management and employee relations, including evaluating the performance of personnel; approving and submitting time worked and counseling and disciplining employees.
• Upholds management goals of corporation by leading staff in team concepts and promoting a team effort; performs duties in accordance with company policies and procedures.
• Effectively communicates expectations; accepts accountability and holds others accountable for performance.

Qualifications

• Minimum of two (2) years prior management experience of a multi-site health care provider or three (3) to five (5) years of demonstrated excellence in managing a dialysis program as an Administrator.
• Bachelor's degree in business or nursing is required. Combination of education, specialty certifications, and experience in related area will be considered in lieu of degree.
• Excellent leadership and coaching skills.
• Strong public relations skills for dealing with physicians, vendors, hospital personnel, Managed Care Organizations, etc. are valuable.
• Must have basic computer skills, including Microsoft Office (Word, Excel, and Outlook); proficiency in all USRC applications required within 90 days of hire.
• Demonstrated analytical and problem-solving skills are required.

Benefits

• Medical / Pharmacy
• Dental
• Vision
• Voluntary benefits
• 401k with employer match
• Virtual Care
• Life Insurance
• PTO