[Hiring] Clinician Liaison @Access TeleCare

Role Description

We are looking for a detail-oriented and dynamic Clinician Liaison to support our Behavioral Health Clinicians by ensuring a seamless onboarding experience and providing ongoing operational support. This role is central to the success of the service line’s performance and clinical culture, proactively ensuring providers have what they need to succeed and thrive in their clinical work.

What You’ll Do

• Provider Onboarding Support
  • Manage the end-to-end provider onboarding process, including:
  • Conducting welcome calls
  • Setting providers up in internal systems
  • Coordinating with credentialing, licensing, and training teams
  • Serving as the primary point of contact throughout onboarding
  • Continuously improve the onboarding experience to drive provider satisfaction, retention, and faster time to service
• Provider Offboarding Support
  • Manage the complete provider offboarding process in coordination with internal teams
• Day-to-Day Provider Support
  • Support active providers with operational needs as identified by the practice (e.g., EMR access and troubleshooting)
  • Perform other duties as assigned

Qualifications

• Bachelor’s or Associates degree
• 2+ years of experience in healthcare
• Strong computer skills, including proficiency with Microsoft Office
• Excellent communication and interpersonal skills
• Highly detail-oriented with strong organizational and time-management abilities
• Ability to work independently while collaborating effectively as part of a team
• Ability to thrive in a fast-paced, high-growth, 100% remote environment
• Ability to remain in a stationary position approximately 50% of the time

Benefits

• 100% remote role
• Comprehensive benefits: health, dental, vision, life insurance, and 401(k)
• Flexible vacation and wellness days—we value outcomes and balance
• A culture of ownership, transparency, and results—where the best ideas rise
• Opportunity to directly impact specialty care access nationwide

Company Description

Access TeleCare is the nation's largest provider of acute specialty telemedicine, with more than 2,600 telemedicine programs launched and partnerships with 1 in 5 U.S. hospitals across all 50 states. For more than 20 years, we've pioneered tech-enabled virtual care, now delivering more than 1 million patient encounters annually across specialties including behavioral health, neurology, hospitalist medicine, pulmonary and critical care, maternal-fetal medicine, infectious disease, cardiology, and nephrology. Our care reaches communities representing more than 65% of the U.S. population, many of them rural, underserved, or vulnerable. Our Telemed IQ platform enables life-saving care across multiple specialties, and we're proud to be the first acute telemedicine provider to earn and continuously maintain The Joint Commission's Gold Seal of Approval.