[Hiring] Clinical Quality Review Specialist @Health Care Service Corporation

Role Description

This position is responsible for facilitating member and provider appeals; working closely with Medical Directors and Customer Service to ensure appeal process meets established guidelines. Adhering to accreditation and regulatory requirements to meet audit standards. Managing individual inventory through appropriate workflow.

Qualifications

• Registered Nurse (RN) with unrestricted license in state of operations.
• 5 years combined knowledge of healthcare processes.
• Knowledge of managed care processes.
• Organizational skills and ability to meet deadlines and manage multiple priorities.
• Verbal and written communication skills to include interfacing with staff across organizational lines plus interfacing with members and providers.
• PC experience to include Microsoft Word, Access, and Excel.

Requirements

• Bachelor’s degree (preferred).
• Utilization management experience (preferred).
• Health claims and mainframe system experience (preferred).
• Experience with internal/external customer relations (preferred).
• Knowledge and familiarity of national accreditation standards, specifically NCQA and URAC standards (preferred).
• Knowledge of state and federal health care and health operations regulations (preferred).
• Work Hours are 9 AM to 5:30 PM CST Monday through Friday, with occasional late shift coverage and rotating weekends/holidays.
• This is a Remote/Work-From-Home role.
• Sponsorship is not available.

Benefits

• Health and wellness benefits.
• 401(k) savings plan.
• Pension plan.
• Paid time off.
• Paid parental leave.
• Disability insurance.
• Supplemental life insurance.
• Employee assistance program.
• Paid holidays.
• Tuition reimbursement.
• Other incentives.

Company Description

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work.