[Hiring] Clinical Operations Resource Specialist @Syneos Health

Role Description

The Clinical Operations Resource Specialist will be responsible for managing resource solutions, conducting meetings with internal stakeholders, and supporting demand planning processes.

• May provide independent resources solution management of one or more resource subsets/roles.
• Conducts meetings with relevant internal stakeholders and circulates information back to respective management team.
• Effectively partners with identified Business Units to manage and support demand planning processes and resource requirements.
• Supports centralized resourcing efforts and internal stakeholders in the resourcing process.
• Analyzes resource assignments, skillsets, and availability to support recommendations for potential assignment opportunities.
• Ensures data integrity in all source systems.
• Supports and educates partners on the use of global resourcing toolsets and processes.
• Supports TA/candidate recruitment efforts, as needed.
• Maintains core contact with internal stakeholders where required.
• Highlights key data integrity and assignment-related issues and works with business partners to correct them.
• Shares information with respective central resourcing and/or operations management teams.
• May lead recurring or ad hoc calls involving other resourcing team members.
• Manages confidential information regarding upcoming resource leaves, terminations, or organizational changes.
• Completes regular Quality Checks of GRM to ensure data integrity and accuracy.
• Evaluates complex cross-resourcing requests and reports potential solution options to Manager, Clinical Resourcing or above.
• Establishes partnerships with key business liaisons and ensures communication and sharing of information.
• Reviews and analyzes Assigned and Available GRM export reports and other analytics dashboards.
• Supports redeployment efforts, as needed.
• Provides continuous process improvement suggestions to Manager, Clinical Resourcing or above.
• May support training on resourcing toolsets for Central Resourcing team members.
• Completes daily STAT Request reviews and processes in full.
• May assist with maintenance of SharePoint, Teams or other intranet site pages as applicable.
• Performs other work-related duties and projects as assigned.
• Minimal travel may be required (up to 25%).

Qualifications

• BA/BS degree in business, management, or in the science/health care field or equivalent combination of education and experience.
• Resource management experience including resourcing/logistics experience, preferably in a contract research organization, pharmaceutical or bio-technology company.
• Direct and relevant clinical research experience preferred.
• Ability to handle multiple tasks and meet deadlines while delivering high quality work in a dynamic environment.
• Attention to detail with excellent documentation skills.
• Excellent computer skills in Word, Excel, PowerPoint, Email, and Internet.

Requirements

• Ability to continuously anticipate/solve problems, using poise and effective interpersonal skills, with a team-oriented approach.

Benefits

• Passionate about developing our people through career development and progression.
• Supportive and engaged line management.
• Technical and therapeutic area training.
• Peer recognition and total rewards program.
• Commitment to building an inclusive culture.
• Opportunity to shape solutions that impact lives.