[Hiring] Clinical Intake Nurse @Vivo Infusion

Role Description

If you are a Registered Nurse or LPN/LVN looking to leverage your experience to make a difference in your patients' lives while working in a remote setting, we have an incredible opportunity for you!

The Clinical Intake Nurse, known internally as our Clinical Concierge Coordinator (CCC), is the primary clinical and administrative anchor for the patient's journey into care. This role serves as the regionalized "communication hub" for referring providers, patients, and internal teams. The CCC is responsible for the end-to-end clinical intake process—from the moment a referral is received until the file is "Auth-Ready." By combining clinical expertise with proactive relationship management, the CCC ensures a seamless, "Patients First" experience while aggressively reducing referral turnaround times and mitigating financial risk.

The Clinical Concierge Coordinator will work remotely from a home office with a secure network. Only candidates residing in specific states will be considered:

• Arizona
• Colorado
• Connecticut
• Florida
• Georgia
• Illinois
• Kansas
• Kentucky
• Louisiana
• Maryland
• Massachusetts
• Michigan
• Minnesota
• North Carolina
• New Hampshire
• New Jersey
• Nevada
• New York
• Ohio
• Oklahoma
• Oregon
• Pennsylvania
• South Carolina
• Tennessee
• Texas
• Virginia
• Wisconsin
• Wyoming
• Washington D.C.

Qualifications

• Active Licensed Practical Nurse (LPN) or Registered Nurse (RN) required.
• Minimum of 3 years experience in a healthcare setting.
• Prior experience in outpatient, infusion, specialty pharmacy, or intake/authorization environments preferred.
• Demonstrated experience handling sensitive patient information with discretion and confidentiality.

Requirements

• Must possess outstanding communication and interpersonal skills.
• Strong command of medical terminology, infusion therapies, and payer medical policy interpretation.
• Advanced Letters of Medical Necessity (LMN) writing capability.
• Proven ability to interpret complex medical conditions, diagnostic testing, and treatment criteria.
• Proficiency with EMR systems, Microsoft Office, and professional internet research tools.

Benefits

• Medical, Dental, Vision
• HSA w/ Employer Contribution
• Touchcare - Insurance Concierge Service
• 401K with Match up to 4%
• PTO: Accrual 3+ weeks
• PTO Buy-back, PTO Rollover, and PTO Donation Program.
• Wellness Reimbursement Program - $360 Annually
• Employee Referral Bonus - Uncapped Bonus Potential
• Tuition Assistance Program & Professional Association Reimbursement
• Employee Assistance Program (Employer-provided)
• Short & long-term disability (Employer-provided)
• Life Insurance (Employer-provided)