[Hiring] Clinical Field Scheduling & Logistics Specialist @Clover Health

Role Description

This role is remote, though we're prioritizing candidates based in New Jersey.

The Clinical Field Scheduling & Logistics Specialist supports the daily scheduling and logistics of our growing field-based clinical workforce. This role manages provider availability, assignments, routes, and real-time schedule changes to ensure patients receive timely care and field teams operate efficiently.

As a Clinical Field Scheduling & Logistics Specialist, you will:

• Manage clinician schedules, profiles, availability, and service areas in CareLink.
• Coordinate scheduling and logistics across New Jersey.
• Optimize clinician routes based on geography, availability, and operational priorities.
• Identify and resolve scheduling errors, overbooking, unused capacity, and coverage gaps.
• Manage last-minute schedule changes caused by callouts, urgent requests, and field needs.
• Coordinate daily assignments for Nurse Practitioners and Medical Assistants.
• Support the PTO approval and schedule-update process in partnership with clinical managers.
• Respond to real-time scheduling questions and resolve scheduling-related concerns.
• Train new clinical team members and operational partners on CareLink workflows.
• Use approved AI and automation tools to streamline repetitive workflows, improve accuracy, and reduce manual work.
• Document processes and maintain cross-training to ensure consistent operational coverage.

Qualifications

• Experience in scheduling, workforce coordination, field logistics, or healthcare operations.
• Currently live in New Jersey, previously lived there, or can demonstrate extensive knowledge of New Jersey geography, travel patterns, and regional differences.
• Experience using AI or automation tools to improve business workflows.
• Highly organized and can manage competing priorities in a fast-paced environment.
• Strong attention to detail and can quickly identify and resolve operational issues.
• Effective communication with clinical, administrative, and leadership teams.
• Comfortable learning new systems and working in an evolving environment.
• Experience with CareLink, healthcare scheduling, Google Workspace, or Excel is preferred.

Benefits

• Competitive base salary and equity opportunities.
• Performance-based bonus program, 401k matching, and regular compensation reviews.
• Comprehensive medical, dental, and vision coverage.
• No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy.
• Remote-first culture that supports collaboration and flexibility.
• Learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities.
• Reimbursement for office setup expenses.
• Monthly cell phone & internet stipend.
• Paid parental leave for all new parents.
• And much more!

Company Description

We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.