[Hiring] Clinic Director @Amae Health

Role Description

The Virtual Clinical Director is the clinical leader of Amae's virtual IOP program. You own the quality, safety, and consistency of care delivered across weekly cohorts, and you lead the therapists, psychiatric NPs, intake clinicians, care coordinators, and health coaches who deliver it. You partner with the General Manager on daily operations, curriculum setting, launch, growth, and provider readiness, and you set the clinical standard that gets replicated as the program expands to additional states.

What you'll do

• Clinical leadership and quality
  • Lead day-to-day clinical operations of the virtual IOP, including cohort scheduling, curriculum delivery, and support level-of-care decisions.
  • Own clinical protocols for intake, risk and safety assessment, crisis response, step-up/step-down, and discharge planning.
  • Develop new group curriculum to expand Amae’s modalities and quality of care.
  • Review treatment plans and documentation; run regular chart audits and report on quality metrics (attendance, retention, completion, symptom change such as PHQ-9 and GAD-7, safety events).
  • Lead case consultation and multidisciplinary huddles with therapists, psychiatric prescribers, dietitian, health coaches, and care coordinators.
  • Maintain a clinical caseload or group coverage as needed.
• People leadership
  • Hire, onboard, supervise, and develop clinical staff.
  • Provide clinical supervision for pre-licensed associates in California where eligible.
  • Delegate caseloads to meet clinical and business utilization targets.
  • Set expectations for group facilitation quality; observe sessions and give feedback.
  • Build a culture of clinical rigor, psychological safety, and caseload management for a fully virtual team.
• Compliance and regulatory readiness
  • Ensure services meet California licensure, telehealth, and informed-consent requirements and applicable payer standards.
  • Lead readiness for facility accreditation (Joint Commission) and member verification of benefits in partnership with Operations and Revenue Cycle teams.
  • Maintain policies and procedures for crisis management, mandated reporting, member rights, and privacy.
• Program growth and expansion
  • Partner with the General Manager on state-expansion planning, including state-specific clinical and licensure requirements.
  • Support referral partner relationships (health systems, community providers, payers) from a clinical credibility standpoint.
  • Contribute to outcomes measurement and reporting.
• Availability
  • Participate in clinical escalation and on-call rotation for safety concerns during program hours.

Qualifications

• Unrestricted California license as a Psychologist, LCSW, LMFT, or LPCC. Eligibility to supervise associates in California strongly preferred.
• 5+ years of clinical experience, including 2+ years in a leadership or supervisory role in an IOP, PHP, outpatient, or inpatient behavioral health setting.
• Strong clinical command of depression and anxiety disorders and evidence-based group treatment (CBT, DBT skills, behavioral activation, ACT).
• Experience with telehealth delivery, virtual risk management, and group-based programming.
• Working knowledge of quality, compliance, and accreditation standards (CARF/Joint Commission) and payer documentation requirements.
• Comfort with data: you use outcomes and operational metrics to drive decisions.
• Strong communication, coaching, and negotiation skills; a collaborative, mission-driven style.
• Familiarity with California's mental health and social service systems and member rights (preferred).
• Experience launching or scaling a program or clinic (preferred).

Benefits

• Amae Health is committed to fair and equitable compensation practices. The salary band for this role is $130,000-150,000. Pay will be adjusted to market, licensure, and experience.
• Benefit packages (comprehensive medical, dental, and vision coverage, parental leave, programs built around well-being) will be available for employees working 24+ hours/week. We'll share specifics during the interview process.

What We Value

• We center care in all we do.
• Empathy is not a brand value. It’s how we make clinical decisions, build products, and treat each other.
• We challenge convention.
• The existing system is the problem. We question it, we test alternatives, and we move with urgency when something works.
• We take the work seriously, not ourselves.
• High standards and humanity are not in tension. We hold a hard bar for quality while leaving room for humor and levity.
• Your job isn’t done until the job is done.
• We close gaps, we follow through, and we don’t hide behind titles or org charts.
• We win together and fail together.
• We own outcomes as a team. We learn fast. We don’t do blame.
• We hustle with humility.
• Speed matters. So does integrity. We assume best intent and stay grounded in the mission.