Role Description
At SCP Health, what you do matters. As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness.
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Accurately acquire hospital medicine charts for registration, coding, and billing.
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Maintain facility EMR access and remain compliant with all remote guidelines including patient privacy and access security.
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Resolve outstanding Chart Resources queries for hospital medicine charts.
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Maintain metrics and audits accurately and efficiently.
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Complete all tasks with a performance expectation of 98% accuracy & 4-day TAT.
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Report and publish audit findings and metrics to appropriate parties, including immediate and upper management.
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Maintain quality standards throughout the department.
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Maintain existing acquisition/auditing policy and procedure documents as necessary to include current coding guidelines per facility.
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Review patient data to ensure accuracy including account number, name, visit date, and other demographic data when required.
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Communication to all relevant support groups for follow-up and resolution of document data issues.
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Maintain daily production goals and accurate production spreadsheets.
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Agility to back-up chart validation and other Chart Resources processes when required.
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Collaboration in company/departmental activities, charitable initiatives, and overall corporate goals and objectives.
Qualifications
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A minimum of 1 to 3 years experience in one or all the following areas:
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Customer Service
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Quality Assurance
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Research / Auditing / Reporting
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Healthcare Industry
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Basic knowledge of Hospital Medicine/Emergency Medicine/Inpatient chart components and/or terminology.
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Knowledge of Webex or Zoom virtual meeting platform or compatible experience.
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High school diploma or equivalent required.
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Technical school/college preferred.
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Associate degree preferred not required.
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Field of Study (Preferred):
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Healthcare or Business Administration
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Medical Office Administration
Requirements
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Intermediate proficiency level in Microsoft Office™, Microsoft Excel™, Microsoft Word™ and Microsoft Outlook™ required.
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Experience using Kofax Capture™ or compatible application.
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Experience using OnBase™ or compatible application.
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Knowledge of Athena IDX billing system (preferred but not required).
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Proficiency in assigned electronic medical record systems (training provided).
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Proficiency using mySCP Care (training provided).
Benefits
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Comprehensive benefits package designed to support your health, financial well-being, and work-life balance.
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Medical, dental, and vision insurance.
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401(k) plan with a company match.
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Paid time off and holidays.
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Professional development support.
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Employee wellness resources.
Company Description
SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.