[Hiring] Central Monitor Technician @OSF HealthCare

Role Description

Central Monitor Technicians are specialty-trained members of the Patient Care Team who provide centralized, Ministry-wide cardiac surveillance for patients receiving cardiac monitoring across multiple facilities and care areas. Virtual Central Monitor Technicians will:

• Observe, interpret, prioritize, and escalate rhythm changes for a high-volume and clinically diverse patient population.
• Require rapid rhythm recognition and sound judgment with limited direct patient context.
• Communicate in real-time with cross-facility care teams.
• Adhere consistently to standardized escalation protocols.
• Use telemetry platforms, electronic medical records, and enterprise communication systems to support patient safety, continuity of care, and quality outcomes.
• Collaborate with nursing leaders, bedside care teams, providers, and digital care support teams across assigned facilities.

Qualifications

• High School Diploma/GED
• Successful completion of Centralized Monitor Unit-specific onboarding and multi-patient centralized monitoring orientation within established departmental timelines.
• Basic Life Support (BLS) certification through the American Heart Association within 90 days of hire.
• Successful completion of OSF-approved EKG/Telemetry Rhythm Interpretation Training and certification within established departmental timelines.
• Solid computer skills, including proficiency with Microsoft software.
• Excellent interpersonal and communication skills.
• Strong analytical and critical thinking skills with attention to detail.

Requirements

• Associate degree in a healthcare-related field (preferred).
• Experience utilizing electronic medical records and enterprise cardiac monitoring systems (preferred).
• Previous centralized monitoring or multi-facility telemetry experience strongly preferred.
• Previous bedside telemetry, cardiac monitoring, or patient care experience.
• Six months or more of customer service experience.

Benefits

• Comprehensive and market-competitive total rewards package.
• Focus on the whole person and engagement with their current stage of life and career.
• Expected pay for this position is $18.85 - $21.21/hour, determined by experience, skills, and internal equity.