[Hiring] Bilingual Medical Assistant @Oscar Health

Role Description

We're hiring a Bilingual Medical Assistant to join our Oscar Virtual Care Team. The Medical Assistant provides support/assistance to a Care Team of physicians and Advanced Practice Providers (APPs) providing care to patients. Responsibilities include:

• Provide live video virtual check in and check out support for patients
• Provide live phone and messaging support for patients
• Provide support for your Care Team, including virtual physicians, APPs, and RNs
• Plan for each patient's medical needs from initial outreach, care coordination, to resolution
• Assist with the order process, including sending requisition forms and coordinating referrals
• Close the loop with providers after referrals are made, including collecting patient notes from providers
• Schedule appointments with patients for follow up care
• Call providers and facilities to clarify information and help solve complex cases
• Coordinate with internal and external parties to ensure patients' needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• Medical Assistant Certification
• 1+ year of experience working as a Medical Assistant in a primary care, urgent care, or multi-specialty clinic
• Spanish language fluency; must complete verbal and written proficiency exams

Requirements

• Experience in a virtual practice environment (bonus points)

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements