[Hiring] Bilingual Health Coach @MAXhealth

Role Description

MaxHealth is looking to hire a full-time Health Coach to assist our medical clinics. Activities include:

• Performing care management functions on-site and/or telephonically as the need arises.
• Maintaining compliance with HIPAA, HRS, and OSHA standards.
• Observing strict confidentiality standards when dealing with patients and patient information.
• Answering incoming calls and providing resolution to those calls related to:
• Appointments
• Clinical or referral questions
• Medical records
• Billing inquiries
• Promoting patient self-management utilizing basic medical knowledge, experience, and skills to ensure appropriate utilization of resources and quality outcomes.

Qualifications

• LSCSW, LPN, Medical Assistant, and/or Certified Nurse Assistant certification/licensure as per State of Florida or Front desk experience a minimum of 2+ years.
• Knowledge of medical practice and excellent computer skills are required.
• Must be able to communicate effectively both orally and in writing in English and Spanish.
• Ability to demonstrate positive customer service skills.

Requirements

• Bilingual in English and Spanish.
• Reside in the state of Florida.
• Primary hours are Mon-Fri 8:00am-5:00pm; evenings, weekends, or holidays may be required based on business needs.

Benefits

• Competitive wage, depending on experience.
• Health benefits.
• 401k plan.
• Life insurance.
• Long-term disability.
• Paid holidays.
• PTO (paid time off).

Company Description

MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures for our patients and our people. Founded in 2015, MaxHealth is a leading primary care platform focused on delivering high-quality, integrated, value-based care to adults and senior patients throughout Florida.

• Supports more than 70,000 value-based care patients through a growing network of more than 55 owned clinics and 30 affiliated practices across central and southern Florida.
• Home to a diverse, multidisciplinary team of more than 700 employees.
• Encourages career growth, internal advancement, and work-life balance.
• Partners with like-minded independent providers to expand access to high-quality care.
• Values: customer-centered, compassionate, results-driven, proactive, collaborative, and adaptable.
• Mission: to deliver quality care, a simplified experience, and happiness—one patient, and one team member, at a time.