[Hiring] Behavioral Health Advocate @UnitedHealth Group

Role Description

As a Behavioral Health Advocate (Lucas County, OH), you’ll wear many hats and work in a variety of environments. Sometimes, you’ll interact with members leaving the hospital - possibly with new medications or diagnoses. Or perhaps you’ll perform home visits, assisting members with safe, effective transitions from care environments to where they live. You may also act as an intermediary between providers and members - serving in numerous roles, such as educator, evaluator, service coordinator, community resource researcher and more. The result? Fewer hospitalizations, ER visits, costly service gaps, and a less stressed, more effective health care system for us all.

***This role is based out of the employee's home yet will be in the field approximately 35% of the time. This role involves visiting members in their homes and/or other settings, including community centers, hospitals, or providers' offices.***

If you are located in or near Toledo, OH, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Visit Medicaid members in their homes and/or other settings, including community centers, hospitals, or providers' offices.
• Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction.
• Support members with condition education, medication reviews, and connections to resources such as Home Health Aides or Meals on Wheels.
• Assist members with the transition from a care facility back to their home.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

• You must have 1 of the following licenses:
  • Independently Licensed Mental Health Clinician with a Master’s degree in psychology, social work, counseling or marriage, or family counseling, or related mental health discipline.
  • A registered nurse (RN) who is certified by the American Nurses Credentialing Center (a subsidiary of the American Nurses Association) as a psychiatric nurse or mental health clinical nurse specialist.
  • A registered nurse (RN) who has a master's degree in nursing with a specialization in psychiatric/mental health and 2 years of supervised clinical experience and is licensed to practice as a psychiatric or mental health nurse if required by the state of practice.
• Licenses must be independent, active, and unrestricted in the state of Ohio.
• 2+ years of post-licensure experience in a related mental health environment.
• Proficient computer skills and good working knowledge of Microsoft Word and Outlook.
• Access to high-speed internet and a dedicated, distraction-free workspace at home.
• Reliable transportation and the ability to travel within the Toledo, OH area.
• Reside in or near Toledo, OH.

Preferred Qualifications

• Experience working with the Medicaid population.
• Community Mental Health experience.
• Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients.
• Experience working with low-income populations.
• Experience working with either Medicaid or Medicare funded programs.
• Medical / Behavioral setting experience (i.e., hospital, managed care organization, or joint medical / behavioral outpatient practice).
• Dual diagnosis experience with mental health and substance abuse.
• Clinical training experience.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution (all benefits are subject to eligibility requirements).

Company Description

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.