[Hiring] Associate Director, Behavioral Health Value Creation @UnitedHealth Group

Role Description

As an Associate Director, Behavioral Health Value Creation, supporting Optum Behavioral Health Solutions, you will support development, implementation and ongoing management of programs that optimize quality and reduce behavioral health cost through partnership with payer accounts, Optum Behavioral Health Solutions and enterprise stakeholders. The role improves member experience, reduces unnecessary or ineffective care, and optimizes provider performance and value.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

• Overall responsibility to develop a pipeline of initiatives, coordinate execution, manage or provide oversight for ongoing implementation, and measure value in alignment with OBHS strategy to improve benefit expense and clinical quality outcomes.
• Responsible for creation of project plans, operational processes, and workflows to support program development, successful implementation, and ongoing oversight based on internal business and customer needs.
• Ensure all BH policies, procedures and processes are optimally configured and integrated into daily practice to maximize value for members and the enterprise.
• Identify and engage key stakeholders for support and expertise relevant to program success.
• Collect information, input, data, and subject matter expertise, relevant to customer needs and system capabilities.
• Collect, analyze, and report on data, metrics, and information to support program development, cost, and outcomes metrics.
• Create benchmarks and metrics for evaluation of processes and outcomes to determine potential business impact.
• Analyze program model fidelity and implement strategies to enhance program performance based on experience and outcomes.
• Partner with growth and solutioning teams to deliver and articulate program goals and benefits, including innovative solutions for new and existing accounts.
• Develop and maintain trusted matrixed relationships, including national and local teams.
• Communicate potential impacts and risks associated with implementing proposed solutions to business partners and relevant stakeholders.

Qualifications

• 5+ years of experience working within a managed care organization or health insurer.
• 5+ years of experience working with diverse teams, with a proven track record of collaboration for innovative solutions.
• Proven track record of accomplishing work and influencing through others during times of ambiguity.
• Proven exceptional problem solving and critical thinking skills.
• Proven experience leveraging data and insights to drive strategies and solutions.
• Demonstrated track record of cross-functional, system thinking leadership and execution of complex, organization-wide initiatives.
• Experience delivering results with large-scale, cross-functional teams in a highly matrixed organization.
• Experience managing and prioritizing multiple projects to ensure quality and on-time delivery.
• Proven experience meeting/exceeding client expectations.

Requirements

• Solid financial acumen.
• Solid data analysis skills.
• Experience with development and/or operation of behavioral health programs.
• Experience in behavioral healthcare or behavioral health insurance.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution (all benefits are subject to eligibility requirements).