[Hiring] Ambulatory Care Nurse @WakeMed

Role Description

WakeMed Physician Practices is seeking an experienced Ambulatory Care Nurse (RN) - OB GYN Triage to join our growing team at WakeMed. While this is a remote position, the right applicant must reside within the Raleigh metro area or be looking to relocate to Raleigh, NC.

The Ambulatory Care Nurse (ACN) plays a vital role in delivering high-quality, patient-centered care by coordinating and managing the healthcare needs of our patient population. Working closely with providers and the interdisciplinary care team, the ACN serves as a clinical resource, patient advocate, and care coordinator, ensuring patients receive timely, compassionate, and effective care throughout their healthcare journey.

The Ambulatory Care Nurse embraces WakeMed's mission, vision, and values while actively supporting the ANA Scope and Standards of Nursing Practice, the North Carolina Nursing Practice Act, and WakeMed's Nursing Professional Practice Model. This role is ideal for a compassionate, team-oriented nurse who is passionate about supporting women's health and providing outstanding care to our patients and families every day.

Qualifications

• Current Registered Nurse (RN) licensure in North Carolina.
• Must reside within the Raleigh metro area or be looking to relocate to Raleigh, NC.
• Previous experience working as a nurse in an outpatient setting.
• Strong clinical assessment, patient education, and care coordination skills.
• Ability to manage multiple priorities in a fast-paced ambulatory environment while providing exceptional patient service.
• Commitment to delivering care consistent with WakeMed's Wake Way to Excellence, Patient & Family Centered Care model, and professional nursing standards.

Requirements

• Provide nursing care management and clinical support for patients in an ambulatory setting.
• Triage patient concerns, assess symptoms, and provide evidence-based nursing guidance via phone, patient portal, and in-person encounters.
• Collaborate with physicians, advanced practice providers, and care team members to develop, coordinate, and implement individualized plans of care.
• Identify high-risk patients and proactively coordinate appropriate care, follow-up, referrals, and community resources.
• Educate patients and families regarding their conditions, treatment plans, medications, and preventive health measures.
• Serve as a communication liaison between patients, families, providers, and the interdisciplinary healthcare team.
• Promote continuity of care and support patients in achieving optimal health outcomes within the outpatient setting.
• Maintain accurate documentation and support quality, safety, and patient experience initiatives.

Benefits

• The WakeWay to Excellence
• We put patients and families at the center of everything we do.
• We foster a culture of teamwork, respect, and collaboration to achieve the best outcomes.
• We embrace accountability, quality, and continuous improvement in our work.
• We support professional growth and encourage lifelong learning and development.
• We are committed to delivering compassionate care while advancing the health and well-being of the communities we serve.