Role Description
We're looking for a Technical Product Marketing Manager, AI & Data to develop product positioning, execute go-to-market initiatives, and help customers understand Bask Health's AI-enabled capabilities, data intelligence tools, and technical platform features.
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Translate complex AI and data functionality into clear, accurate messaging.
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Work closely with product managers, software engineers, AI engineers, data stakeholders, sales, customer success, and company leadership.
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Develop messaging for AI-enabled experiences, data intelligence capabilities, analytics tools, workflow automation, and related platform functionality.
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Support positioning for new AI and data features as they are developed and introduced to customers.
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Communicate technical product value without overstating what AI systems can reliably accomplish.
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Conduct customer research to understand how businesses evaluate AI-powered software and data products.
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Coordinate technical product launches, prepare launch briefs, and ensure internal teams have accurate information.
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Develop technical product overviews, sales presentations, feature descriptions, demonstrations, and other customer-facing resources.
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Partner with sales teams to understand technical questions and objections customers raise.
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Collaborate with customer success teams to help customers understand and adopt new AI and analytics capabilities.
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Research competing AI-enabled SaaS platforms, business intelligence tools, and workflow automation products.
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Support the measurement of product marketing effectiveness through launch outcomes, customer feedback, feature adoption, and relevant engagement metrics.
Qualifications
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3+ years of professional experience in product marketing, preferably within B2B SaaS, AI software, analytics platforms, or technical technology companies.
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Experience developing positioning and messaging for technical software products.
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Familiarity with go-to-market planning and product launches.
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Strong understanding of B2B SaaS products and customer journeys.
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Working knowledge of AI-enabled software and common technical limitations.
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Familiarity with analytics, data intelligence, or workflow automation products.
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Ability to learn complex technical functionality and explain it clearly.
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Experience creating technical product marketing and sales enablement materials.
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Strong written communication and technical storytelling skills.
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Experience conducting customer or market research.
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Ability to identify customer needs and technical purchasing considerations.
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Familiarity with competitive research and product differentiation.
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Experience collaborating with product managers and engineers.
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Strong organizational and project management skills.
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Ability to manage multiple deliverables and deadlines.
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Strong attention to detail and commitment to accurate technical communication.
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Comfortable working independently while collaborating across teams.
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Strong analytical thinking and problem-solving skills.
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Ability to communicate technical concepts to nontechnical audiences.
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Comfortable working in a rapidly evolving software environment.
Requirements
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Experience developing customer-facing technical product materials.
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Familiarity with product onboarding and adoption concepts.
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Ability to incorporate customer feedback into messaging improvements.
Benefits
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Support customer onboarding communications for relevant technical capabilities.
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Help maintain consistent AI and data terminology across communications.
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Track product launch deliverables and coordinate stakeholder feedback.
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Help define and measure technical product marketing performance indicators.
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Analyze customer feedback and feature adoption trends.
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Recommend improvements to technical product messaging and educational materials.