Role Description
Own client success across your accounts, including advertising performance, client satisfaction, retention, and growth.
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Apply hands-on, cross-channel expertise across Google Ads, Microsoft Ads, LinkedIn, Meta, and emerging paid channels to guide strategy, campaign execution, testing, and measurement.
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Manage your own accounts, leading strategy, execution, and client relationships while setting clear expectations and delivering against client goals for key accounts.
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Help lead and develop managers and specialists, setting clear priorities, balancing workloads, and providing timely feedback and coaching to support their performance, growth, and retention.
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Own the quality and delivery of your work, ensuring campaigns, test plans, and reporting meet standards, support client goals, and stay on schedule and within budget.
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Be the first point of escalation for your accounts, proactively addressing issues and driving resolution rather than passing problems up.
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Keep leadership informed about account health, team performance, and capacity, flagging risks early and providing clear recommendations and next steps.
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Support sales as needed through account audits, strategy development, and prospect presentations.
Qualifications
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4+ years of paid advertising experience, including substantial client-facing experience leading account strategy, execution, and client relationships.
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Strong hands-on experience across Google Ads, Microsoft Ads, LinkedIn, and Meta, with the expertise to guide cross-channel strategy, campaign execution, testing, and measurementβnot just oversee others doing the work.
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Experience managing a range of client accounts, adapting strategy to different business models, goals, and budgets.
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A track record of independently managing senior client relationships, addressing performance challenges, and retaining and growing accounts.
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Demonstrated ability to lead analysis, reporting, and QBRs, turning data into clear takeaways, strategic recommendations, and prioritized actions tied to business outcomes.
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Strong judgment and organization, with the ability to prioritize across accounts, balance workloads, uphold department processes, and address risks before they become larger problems.
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Clear, concise, and timely communication, including the ability to listen, set expectations, give constructive feedback, and navigate difficult conversations with clients and team members.
Requirements
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A mix of in-house and agency experience.
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Experience running multiple paid channels and testing new ones.
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Experience with other marketing channels such as SEO, CRO, organic social, or email.
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Experience building processes, playbooks, or training that scaled beyond your own accounts.
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Prior remote work experience.
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An entrepreneurial mindset and genuine curiosity about the industry.
Benefits
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Fully remote (we were remote before it was cool).
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Medical, dental, and vision insurance.
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HSA, FSA, and dependent care FSA.
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401(k) with company matching.
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Flexible working hours and flexible PTO.
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Wellness bonus (massages, spa days, gym memberships, and more).
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Yearly professional development stipend.
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Internet reimbursement, company-provided laptop, and home office equipment stipend.
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Parental leave: 12 weeks (3 weeks paid, 9 weeks unpaid).
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529 College Savings Plan.
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Fun surprises on your birthday and workiversary.