Role Description
The Social Media Specialist manages the day-to-day organic social media presence of Generation Hope. Executing the social media strategy set by the Associate Director of Brand & Marketing, and working closely with the Brand & Digital Marketing Specialist and the Narrative and Executive Messaging Specialist, this role keeps Generation Hope's channels active and on-brand. This role focuses solely on organic social content and does not manage paid advertising or analytics.
Responsibilities
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Content Planning and Calendars:
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Build and maintain social media content calendars across all platforms, in line with the social media strategy set by the Associate Director of Brand & Marketing and the annual marketing plan.
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Plan content around campaigns, organizational milestones, awareness days, and events.
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Schedule and publish organic posts across all Generation Hope social channels.
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Content Creation:
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Write all organic social media copy, tailored to each platform and audience.
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Create original graphic design for social media, including campaign visuals, carousels, and templated graphics for ongoing engagement, following Generation Hope's brand guidelines.
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Write, design, and schedule recurring features such as Scholar features, staff spotlights, and donor highlights, drawing on stories and source material from the Narrative and Executive Messaging Specialist.
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Plan video content for social platforms, including concepts, shot lists, and where video fits in the content calendar, and assist with filming and editing short-form video.
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Manage organizational uploads and needs on YouTube.
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Community and Live Coverage:
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Monitor and respond to comments, messages, and mentions across social channels, escalating sensitive issues as appropriate.
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Post and amplify live event coverage, in partnership with the Brand & Digital Marketing Specialist, the Narrative and Executive Messaging Specialist, and the Associate Director of Brand & Marketing.
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Trends and Innovation:
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Monitor social media trends, platform features, and cultural moments, and recommend timely, on-brand ways for Generation Hope to take part.
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Stay current on best practices in organic social media and nonprofit storytelling.
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Brand and Assets:
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Apply Generation Hope's visual identity across all social content.
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Use the photo and asset library and design templates maintained by the Brand & Digital Marketing Specialist, and flag needs for new assets.
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Other duties as assigned.
Qualifications
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Experience in social media management.
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Strong writing and graphic design skills.
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Familiarity with video content creation.
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Ability to monitor and engage with online communities.
Requirements
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Open to Remote, but local to the DC region with ability to come help with content capture preferred.
Benefits
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Compensation: $28β$34/hour, depending on experience and portfolio.
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~20 hours/week.