[Hiring] Social Media Specialist @DigiSay

Role Description

DigiSay Group is seeking a Social Media Manager to oversee and enhance our brand's presence across various platforms. The ideal candidate will be responsible for the following:

• Social Media Management
  • Manage and monitor all social activity across brand pages to ensure the highest level of engagement and brand representation.
  • Consistency in publishing posts as per the planned content calendar.
  • Engagement metrics (likes, shares, comments) on posts.
• Content Creation and Creative Collaboration
  • Collaborate with graphic designers and video editors to create compelling content and campaign ideas in terms of:
    • Volume and quality of content created.
    • Audience engagement with content.
    • Successful execution of collaborative projects with creative teams.
• Presentation and Audit Development
  • Complete and deliver scheduled presentations and social media audits, targeting a completion rate of 20%.
  • Maintain high standards of data accuracy in all presentations and audits, meeting a minimum benchmark of 19% for data reliability.
  • Apply critical analysis to insights and recommendations within presentations, aiming for a minimum 18% in critical thinking evaluations.
• Analytics and Reporting
  • Deliver regular analytics reports for all social media activity, covering both paid and organic engagement in terms of:
    • Accuracy and timeliness of reports.
    • Insights and recommendations based on data analysis.
    • Monthly performance improvements across social metrics (e.g., reach, engagement, conversions).
• Service Level Agreements (SLA)
  • Monitor compliance with deadlines and SLAs for assigned tickets.
  • Manage ticket volume and ensure quality standards are met.
• Account Support and Event Assistance
  • Collaboration with Account Management:
    • Work closely with the account management team to understand and support the key objectives of each project, ensuring alignment with client expectations and goals.
  • Live Event Support and Social Media Coverage:
    • Assist with live event logistics, including providing real-time social media coverage to enhance engagement and visibility, and ensure smooth execution of event-related activities.
  • Collaboration with Digital and Production team:
    • Work closely with the digital unit and production team to understand and support the key objectives of each project.

Qualifications

• Bachelor's degree in Marketing, Communications, Media, or a related field.
• 2-4 years in managing social media.
• Basic knowledge of Google Suite, Photoshop, and Premiere.
• Fluency in English and Arabic.