[Hiring] Social Media Manager @tmp

Role Description

The ideal candidate will have several years of Social Media experience and looking to take the next steps in their Digital career within the B2B space. They will be a great communicator and quick to adopt and learn new platforms and technologies. You will be responsible for the planning and delivery of organic and paid Social Media campaigns, drawing on a wide range of skills to delight our clients with social media that can drive audiences from awareness to conversion.

As the go-to person for social media, you’ll be adept at engaging with online communities and influencers, managing content in line with communication objectives, and providing clients with in-depth reports and recommendations. You’ll also be comfortable with presenting and liaising with clients and colleagues of varying seniority, speaking confidently to showcase Social Media expertise, and adapting your communication style accordingly.

What you will do

• Support new business activities:
• Work with Media and client services teams on the creation of content that can be used to win new business.
• Client growth:
• Support with the creation and selling of new Social Media propositions to client teams.
• Client management:
• Take the client and internal briefs and produce Social Media plans that meet or exceed the objectives.
• Engage in daily communication with clients and internal client service teams to ensure all briefs and deadlines are met effectively on time and to spec.
• Participate in face-to-face and online meetings with new and existing clients and take the lead in presenting social media propositions.
• Run Social Media workshops for clients, both face-to-face and online.
• Planning and strategy:
• Responsible for the planning of organic and paid Social Media campaigns and projects across multiple platforms.
• Activation:
• Set up, manage, and optimise different types of paid Social Media campaigns.
• Approving creative.
• Management and scheduling of content.
• Campaign management and delivery:
• Manage costs incurred and revenue generated from Social Media platforms.
• Suggest and implement new ideas, improvements and optimizations to existing campaigns and projects to improve performance.
• Problem-solve, taking the lead in proposing solutions to any campaign issues that may arise, communicating your recommendations back to the internal team.
• Reporting:
• Track, measure, analyse, and report on the performance of Social Media campaigns and projects regularly.
• Share results, insights, and recommendations internally and with clients.
• Insights:
• Help shape the Social Media strategy by staying on top of current trends, technology, and best practices to make recommendations to the wider team.
• Mentorship:
• Monitor and guide more junior members of the team on Social Media activities, delegating tasks, reviewing, and feeding back on the work that they have delivered.

Success is measured by

• Team feedback
• Client feedback
• Completion of tasks to deadline
• Programme performance

Qualifications

• Very good communication and project management skills and ability to present with confidence.
• Ability to plan and prioritise multiple workstreams and escalate where necessary.
• Calm and consistent under pressure.
• Results orientated, with a flair for using analytical skills to pull actionable insights from data.
• Very experienced with using Social Media tools.
• Good working knowledge of Microsoft PowerPoint and Excel.
• Very strong understanding of and experience within the LinkedIn platform.
• Strong attention to detail and multitasking skills.
• Able to write compelling short form copy.

Requirements

• Several years of experience managing Social Media campaigns and projects within the B2B space preferably agency side.
• Strong platform knowledge and experience using the LinkedIn platform in a professional capacity.
• Experience in planning and implementation of organic and paid Social Media campaigns.
• Experience in running LinkedIn paid campaigns which include planning, set up, optimisations, budget management, measurement and reporting against KPIs.
• Strong knowledge of Excel. Good working knowledge of PowerPoint.
• Experience and exposure within other areas of Paid Media is a bonus.
• Knowledge of Reddit and its advertising offer is desirable.

Benefits

• Medical, dental, and vision insurance: Health is a priority worth investing in.
• Pre-tax flexible spending account (FSA) – healthcare, dependent care, and transit available.
• 4% 401(k) contribution with no vesting period.
• Plentiful paid time off: Each employee has the freedom to choose how long they want to be away from work.
• Sick leave (15 days annually): Illnesses are taken seriously at tmp.
• Holiday shutdown (December 26th - 29th): As the whole company shuts down for a few days.
• Parental leave:
• Primary caregiver: 12 weeks full pay and then 12 weeks 50% pay.
• Secondary caregiver: 12 weeks full pay.
• Access to Unmind: Our well-being platform, including access to therapists and coaches.
• Employer-funded life, AD&D & disability insurance.
• Company getaways: Whether it is a local office holiday party or a full-blown international trip.