Role Description
Reporting to the Head of Portfolio and Brand Strategy, the Social Media & Digital Marketing Manager is responsible for developing and executing integrated digital marketing strategies that strengthen brand awareness, drive consumer and budtender engagement, and support business growth.
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Manage all social media channels, digital campaigns, content strategy, influencer partnerships, website performance, email marketing, and paid media initiatives.
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Ensure alignment with brand objectives and regulatory requirements.
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The ideal candidate is a creative storyteller, data-driven marketer, and strategic thinker with a strong understanding of digital platforms, consumer behavior, content trends, and marketing analytics.
Key Responsibilities
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Social Media Strategy & Management
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Develop and execute comprehensive social media strategies across platforms including Instagram, Facebook, TikTok, YouTube, X, and emerging channels.
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Create and manage content calendars that align with business priorities, product launches, seasonal campaigns, and brand initiatives.
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Monitor social media trends, platform updates, and competitor activity to identify opportunities for growth and engagement.
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Manage community engagement, responding to comments, messages, and inquiries in a timely, on-brand, and professional manner.
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Build and maintain relationships with influencers, brand ambassadors, creators, and strategic partners.
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Content Marketing
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Lead the development of engaging content including videos, graphics, photography, blog articles, email campaigns, and digital advertising assets.
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Collaborate with internal teams and external agencies to produce consistent, high-quality content.
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Ensure all content reflects brand standards, tone of voice, and compliance requirements.
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Optimize content for audience engagement and reach.
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Digital Marketing & Campaign Management
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Plan, execute, and optimize digital marketing campaigns across paid, owned, and earned channels.
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Manage paid media initiatives, including social advertising, display advertising, search marketing, and retargeting campaigns.
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Oversee email marketing programs, customer journeys, and audience segmentation strategies.
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Support website content updates, SEO initiatives, and landing page optimization.
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Analytics & Performance Reporting
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Monitor campaign performance using analytics platforms and marketing dashboards.
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Track key performance indicators including reach, engagement, and traffic.
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Provide regular performance reports, insights, and recommendations to leadership.
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Utilize data to continuously improve content strategy, media investments, and consumer engagement.
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Brand Building & Innovation
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Identify emerging digital marketing trends, technologies, and best practices.
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Recommend new opportunities to increase brand visibility and customer acquisition.
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Support product launches, promotional campaigns, events, and sponsorship activations.
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Ensure all marketing activities support overall business objectives and brand growth.
Qualifications
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Bachelor's degree in Marketing, Communications, Business, Digital Media, or a related field.
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5+ years of experience in social media management, digital marketing, or integrated marketing.
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Experience managing multi-channel marketing campaigns.
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Proven success growing social media audiences and increasing engagement.
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Experience with paid digital advertising and marketing automation platforms.
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Experience working in a regulated industry is considered an asset.
Technical Skills
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Proficiency with social media management tools (Sprout Social, Hootsuite, Later, etc.).
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Understanding of SEO, SEM, content marketing, and website optimization.
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Experience with Canva, Adobe Creative Suite, or equivalent creative tools.
Core Competencies
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Strategic Thinking
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Creativity and Storytelling
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Project Management
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Data Analysis and Reporting
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Strong Written and Verbal Communication
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Stakeholder Management
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Content Creation and Content Planning
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Collaboration and Teamwork
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Adaptability and Innovation
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Results Orientation
Other Details
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This is a full-time, remote-first position based out of Ontario.
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Salary range - $80,000 - $105,000
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Benefits β extended health and dental coverage, paid vacation, and participation in our employer-supported retirement savings program.