Role Description
We are seeking a Senior Technical Marketing Engineer (Network Automation) to help drive adoption and understanding of Forward's automation capabilities across customers, partners, and the broader network engineering community.
As a Senior Network Automation TME, you will sit at the intersection of product and go-to-market execution. You will translate Forward's differentiated automation capabilities β network queries, verification-as-code, API-driven workflows, and CI/CD-style change validation β into compelling automation workflows, technical content, and field enablement that resonate with network automation practitioners and decision-makers.
This is a non-quota-carrying, highly technical, and externally visible role with meaningful influence on product direction and market positioning.
Responsibilities
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Partner with Product Management to define, validate, and shape automation-related capabilities and use cases.
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Design and evangelize customer workflows that realize the value of automation features, including NQE (Network Query Engine), APIs, and CI/CD-driven verification.
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Enhance existing product integrations and build new ones to expand automation and interoperability across the broader network and IT ecosystem.
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Build and maintain lab environments to support demos, technical validation, and automation use-case exploration.
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Develop high-quality technical collateral for internal audiences, including training materials, demo guides, and sales enablement content.
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Collaborate with Marketing to create external-facing assets such as whitepapers, solution briefs, blogs, presentations, and videos.
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Enable Sales and Solutions teams with automation-focused demos, messaging, and technical training.
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Represent Forward at customer meetings, webinars, and industry events, including networking and automation conferences and trade shows.
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Contribute thought leadership on network automation trends and Forward's role in modern NetDevOps and intent-based networking architectures.
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Gather field and market feedback to influence product roadmap and automation positioning.
Qualifications
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8+ years of experience as a Technical Marketing Engineer, Sales Engineer, Network Engineer, or similar customer-facing technical role.
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Strong understanding of enterprise networking concepts, including routing, switching, and network change management.
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Experience with NetDevOps practices, CI/CD pipelines, or infrastructure-as-code workflows applied to networking.
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Familiarity with source control (Git), API integration, and building automation against network data models.
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Hands-on experience with network automation tooling and frameworks (e.g., Ansible, Terraform, Python, REST APIs, or similar).
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Experience working with complex enterprise networks across on-prem, virtualized, and cloud environments.
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Hands-on experience with at least one major cloud platform and familiarity with virtualization and containerized environments.
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Proven ability to build and operate lab environments for demos and technical validation.
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Excellent communication and presentation skills, with the ability to explain complex concepts to technical and non-technical audiences.
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Bachelor's degree in Computer Science, Engineering, Networking, or a related field.
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Ability to work effectively across Product, Sales, and Marketing teams.
Preferred Qualifications
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Working knowledge of data query and transformation languages (e.g., GraphQL, JSONPath, or a query engine such as Forward's NQE).
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Familiarity with AI/ML concepts and hands-on experience exploring AI-driven use cases in network operations or data analysis.
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Working knowledge of Linux administration.
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Familiarity with Forward or similar network visibility, verification, or analytics platforms.
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Experience presenting at conferences, webinars, or customer-facing technical events.
Benefits
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The base pay range for this role is between $200,000 and $230,000.
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Base pay will depend on your skills, qualifications, experience, and location.