[Hiring] Senior Regional Marketing Manager @T-Mobile

Role Description

Field marketing teams move fast — but only as fast as their infrastructure allows. The Marketing Operations & Field Programs Manager is the person who builds and maintains that infrastructure. This role owns the vendor ecosystem that supports field execution:

• Identifying the right partners
• Running a rigorous onboarding process
• Managing procurement relationships
• Holding vendors to clear performance and compliance standards over time

When a Market Activation Manager needs a local canvassing partner, a print fulfillment vendor, or a promotional materials supplier, this role ensures a qualified, contracted option already exists.

Beyond vendor management, this role owns the operational capabilities that make the field team more effective at scale:

• The creative asset repository for consistent, brand-compliant materials
• Swag and collateral ordering tools to streamline local activations
• Operational processes that keep field programs running smoothly

This is an enablement role — its measure of success is how smoothly the field executes, not how visible the work behind it is.

Working Conditions

• Travel required: This is a remote role with occasional travel for vendor site visits, field team onboarding, or program activations.
• Cross-functional coordination with procurement, legal, finance, and the broader Field Marketing Strategy & Operations team.
• Operational pace is steady-state with periodic intensity around vendor onboarding, new campaign launches, and/or capability rollouts.

Job Responsibilities

• Vendor Management & Onboarding
  • Vendor Lifecycle: Own the end-to-end process for identifying, evaluating, onboarding, and managing vendors that support field marketing execution.
  • Onboarding Standards: Develop and maintain clear criteria for vendor selection.
  • Vendor Performance: Manage active vendor relationships, conduct regular performance reviews, and resolve issues.
  • Procurement Partnership: Serve as the primary liaison between the field marketing team and T-Mobile's procurement function.
  • Vendor Registry: Maintain a vendor registry for the field team.
• Field Capabilities & Tools
  • Creative Repository: Own the creative asset repository.
  • Swag & Collateral Tools: Manage swag and promotional merchandise ordering systems.
  • Capability Development: Identify operational friction points and build processes to remove them.
  • Scaling Support: Partner with the broader Field Marketing Strategy & Operations team.
• Budget Management
  • Team Budget Ownership: Own the Field Marketing Strategy & Operations team budget.
  • Budget Tracking: Build and maintain a monthly budget tracker.
  • Finance Partnership: Partner with finance on budget cycles and reconciliations.
  • Vendor Spend Management: Manage vendor spend against contracted SOWs.
• Process & Compliance
  • SOPs: Establish and document standard operating procedures.
  • Policy Compliance: Ensure compliance with T-Mobile procurement policies and brand standards.

Qualifications

• Bachelor's Degree plus 3 years of related work experience, or advanced degree with 1 year of related work experience, or a combination of education and experience deemed equivalent.
• 4+ years in marketing operations, vendor management, field programs, or a related role.
• Experience managing vendor relationships end-to-end.
• Demonstrated ability to build and maintain operational processes.
• Comfortable navigating corporate procurement processes.
• Strong organizational and project management skills.
• Experience in telecom, broadband, or a consumer business preferred.
• Familiarity with creative asset management platforms preferred.
• Background in field marketing, event marketing, or brand activation preferred.
• Experience working with legal and procurement on vendor contracts preferred.
• At least 18 years of age.
• Legally authorized to work in the United States.

Benefits

• Medical, dental, and vision insurance
• Flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care and enhanced family support
• Childcare subsidy
• Tuition assistance and college coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs