[Hiring] Senior Email & SMS Retention Strategist @Paired

Role Description

You will be joining a fast growing US based retention marketing agency that runs email and SMS programs for ecommerce brands. This is a leadership seat. Strategy and operations have been handled at the founder level until now, and the company is bringing in a senior strategist to take full ownership of it.

What you'll do

• Own the overarching retention strategy for each client account, email and SMS
• Run weekly client calls and be the senior voice in the room
• Direct project managers, copywriters and designers, and make sure execution matches the strategy
• Review results and reporting, then decide what changes next
• Run internal team meetings and keep the team aligned
• Spot capacity gaps and flag hiring needs as the agency scales
• Day to day shifts with client needs, but most of your time goes to strategy, quality control on PM execution, and reporting

Qualifications

• Senior experience building email and SMS retention strategy, agency side preferred
• Someone who presents well and can hold a room on a client call
• Ability to manage, coach and teach, not just execute
• Creative and adaptable, comfortable when priorities move
• Someone who wants to help steer the company alongside senior leadership

Requirements

• Full-time, 100% remote
• Latin America based
• Remote Working for US Company
• Exposure to new technology & trend
• Competitive Salary