[Hiring] Senior Consultant, Digital Media @dentsu

Role Description

We welcome remote candidates based in Canada. We are seeking a Senior Consultant, Digital Media to deliver technical consulting services and operational support for our Google Marketing Platform (GMP) client portfolio. This role focuses on hands-on platform expertise, client enablement, and day-to-day delivery excellence.

Key Responsibilities:

• Platform Consulting & Technical Delivery:
  • Deliver tactical consulting services for clients on GMP platforms (SA360, DV360, CM360), including campaign setup, configuration, optimization, and troubleshooting.
  • Implement and manage floodlight tracking, conversion tagging, and first-party data infrastructure for client measurement and attribution needs.
  • Support clients with platform feature enablement, best practice guidance, and campaign performance troubleshooting.
  • Perform billing operations verification, invoicing accuracy checks, and reconciliation of platform costs against client budgets.
• Client Engagement & Support:
  • Serve as the primary technical resource for assigned clients, responding to platform questions, implementation requests, and optimization opportunities.
  • Conduct client onboarding, training sessions, and platform enablement workshops to drive adoption and self-sufficiency.
  • Manage client expectations, document solutions, and provide clear communication on timelines and technical specifications.
  • Collaborate with agencies, media teams, and internal stakeholders to ensure cohesive client solutions and delivery.
• Operational Excellence:
  • Maintain detailed documentation of client setups, configurations, and ongoing support activities.
  • Identify process improvements and best practices to streamline delivery and enhance operational efficiency.
  • Proactively track platform updates, compliance requirements, and emerging ad tech capabilities relevant to client needs.

Qualifications

• 3–5+ years in digital media, ad tech, or marketing technology consulting with hands-on platform experience.
• Strong knowledge of GMP platforms: demonstrated expertise in at least two of SA360, DV360, or CM360.
• Google Ad Manager experience preferred but not required.
• Familiarity with other DSPs or advertising platforms beneficial for consulting context.
• Proven ability to implement and manage conversion tracking, floodlights, and first-party data solutions.
• Strong client-facing communication skills with ability to explain technical concepts clearly.
• Experience with billing operations, invoicing, and platform reconciliation.
• Self-motivated, detail-oriented, and comfortable working independently on assigned client accounts.

Requirements

• Time Allocation:
• 70% Client Consulting & Technical Delivery
• 20% GMP operational support
• 10% Process Improvement & Documentation

Benefits

• The salary range for this position is $80,000-$90,000.
• Actual salary within the salary range will be based on a variety of factors including relevant experience, knowledge, and skills.
• A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all permanent employees.