[Hiring] Senior Client Marketing Manager @Bright Horizons Family Solutions

Role Description

Join our team as a Senior Client Marketing Manager, where you'll lead the strategy, development, and execution of impactful marketing programs for a portfolio of enterprise clients. In this highly visible role, you'll leverage data-driven insights, innovative marketing strategies, and cross-functional collaboration to drive client engagement, retention, and revenue growth. As a trusted advisor and subject matter expert, you'll influence key stakeholders, shape marketing best practices, and help elevate team performance while delivering exceptional results for our clients. This is a Remote position available in the United States.

Essential Functions/Responsibilities

• Lead the strategy and execution of client marketing programs for a portfolio of complex, multi-service, enterprise and enterprise-like accounts, driving significant impact on engagement, retention, and revenue growth.
• Own and manage large-scale, high-visibility marketing initiatives (e.g., enterprise launches, multi-channel campaigns, transitions) with minimal oversight.
• Serve as a recognized subject matter expert in client marketing, establishing best practices, frameworks, and standards across the team.
• Partner with senior client stakeholders and internal leadership to influence marketing strategy, priorities, and long-term engagement plans.
• Analyze performance data and trends to provide strategic recommendations that inform both client outcomes and broader team direction.
• Contribute to team planning efforts, including goal setting, operational improvements, and identifying opportunities for scale and efficiency.
• Lead cross-functional collaboration across marketing, client relations, and other internal teams to align on strategy and execution.
• Provide guidance, coaching, and delegation of work to junior team members and peers; review work to ensure quality and alignment with strategic objectives.
• Identify and drive process improvements, tools, and scalable solutions to enhance team performance and effectiveness.

Qualifications

• Bachelor's Degree in marketing or related field required.
• 8 years of professional experience in marketing required.

Requirements

• Strong proactive communication skills.
• Project management skills; ability to own projects from end-to-end.
• Highly organized with strong follow-through.
• Excellent relationship-building abilities.
• Strategic thinker with strong presentational skills.
• Self-starter capable of working independently.
• Ability to report out and articulate complex processes.
• Forward-thinking, anticipating client needs.
• Effectively handle escalations via efficient problem solving.
• Technical Proficiency: Knowledgeable and adept at Microsoft OS, including Microsoft Office, Excel, Outlook. Experience with Salesforce, Salesforce Marketing Cloud, and print-on-demand systems preferred.
• Must be results-oriented, highly motivated, able to function effectively under pressure.
• Must be detail-oriented, set high standards for quality, and have strong organizational skills.
• Prioritizes workload effectively by identifying high-priority tasks and proactively managing project timelines amid competing demands.

Benefits

• Medical, dental, and vision insurance.
• Paid vacation, sick, holiday, and parental bonding leave.
• 401(k) retirement plan.
• Long-term and short-term disability insurance.
• Life insurance.
• Money-saving discounts and financial planning tools.
• Tuition assistance and education coaching.
• Caregiving support and resources for the children and adults in your family.

Compensation

The annual salary for this position is between $86,000-$103,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Deadline to Apply

This posting is anticipated to remain open until August 10, 2026.