Role Description
M&S Consulting is looking for a hands-on Salesforce Marketing Cloud consultant to join our delivery team on a contract basis. You will:
-
Build omni-channel infrastructure, journey automation, and preference management for clients on Salesforce Marketing Cloud Engagement and Marketing Cloud Next.
-
Configure compliant email and SMS channels.
-
Connect lead sources and build preference centers that stay in sync with Salesforce core.
-
Stand up real-time, data-driven journeys.
-
Help clients adopt Marketing Cloud Next, using Data Cloud (Data 360) and Agentforce for AI-driven segmentation, personalization, and campaign automation.
-
Ensure privacy and consent compliance in every build.
Qualifications
-
Hands-on Salesforce Marketing Cloud Engagement implementation experience, including Journey Builder, Email Studio, and Contact Builder.
-
MobileConnect setup, including short and long code configuration and keyword and opt-in/opt-out management.
-
Custom CloudPages development (AMPscript and/or SSJS) for preference and subscription centers.
-
Marketing Cloud Connect configuration and Salesforce core data integration.
-
Data Extension design, SQL Query Activities, Automation Studio, and suppression management.
-
Working knowledge of consent and privacy requirements such as TCPA, CAN-SPAM, GDPR, and CCPA.
Requirements
-
Preferred Marketing Cloud Next implementation experience, including Data Cloud (Data 360) and Agentforce for Marketing.
-
Salesforce core consulting and development skills across Sales Cloud and Service Cloud, including Apex, Lightning Web Components, and Flow.
-
Experience with Einstein Engagement Scoring and other Marketing Cloud Einstein features.
-
Familiarity with reverse ETL tools such as Hightouch or Census, and cross-channel attribution modeling.
-
Lead-capture integrations with event, webinar, or web-form platforms.
-
Experience in multi-business-unit Marketing Cloud setups.
-
Experience in regulated industries such as healthcare or financial services.
-
Salesforce certifications such as Marketing Cloud Email Specialist, Consultant, or Developer, and Data Cloud Consultant.
Benefits
-
Contract position.
-
Remote work options available for US onshore or nearshore candidates.
-
Must work substantially within US business hours.
Company Description
M&S Consulting helps organizations get more out of their technology through practical, hands-on delivery. You'll join a collaborative team where people own their work and focus on results that matter to the client.