Role Description
With the primary goal of supporting relationships with land-based casino partners, the Partnership Marketing Specialist will work closely with the Partnership Marketing Manager on the day-to-day partner relationships that support profitable casino business throughout Carnival Corporationβs brands. The individual will provide operational support related to the partnership marketing segment and assist in implementing business processes necessary to facilitate bookings, sales and ongoing operations.
Essential Functions:
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Manage Partnership Marketing contract administration process
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Assist in management of casino event planning with partner casinos, as assigned
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Assist in management of group planning and administration for VIP casino groups, as assigned
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Provide operational support for marketing alliances and programs
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Work with brand reservations teams to ensure successful communication of program details
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Manage partner guest disputes and individual requests
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Assist Partnership Marketing Manager in developing systems & procedures to support the administration of Partnership Marketing sales programs
Qualifications
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3-5 years casino experience with emphasis on casino sales, administration and marketing
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Cruise line and/or travel reservation and legal contract management experience preferred
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Self-motivated individual with strong relationship marketing skills
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Detail-oriented, with superior organizational and customer service skills
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Must be able to provide superior customer service to all partners and guests
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Ability to work independently with little supervision
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Must be able to work efficiently, independently and as part of a team, in a fast-paced environment
Requirements
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Travel: 25-50% with shipboard travel likely
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Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations
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Must be able to remain in a stationary position at a desk and/or computer for extended periods of time
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This position is classified as βremoteβ allowing employees to work full-time from their home
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Regular travel to Carnival headquarters in Miami, FL for in-office collaboration may be required
Benefits
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Health Benefits:
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Cost-effective medical, dental and vision plans
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Employee Assistance Program and other mental health resources
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Company paid term life insurance and disability coverage
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Financial Benefits:
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401(k) plan that includes a company match
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Employee Stock Purchase plan
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Paid Time Off:
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All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays
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All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year
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Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year
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All employees gain additional vacation time with further tenure
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Sick Time:
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All full-time employees receive 80 hours of sick time each year
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Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year
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Other Benefits:
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Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
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Personal and professional learning and development resources including tuition reimbursement
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On-site Fitness center at our Miami campus