[Hiring] Outreach Specialist @Utility Advantage Llc

Role Description

This is an entry level position in the Outreach team for Atlantic City Electric's Commercial and Industrial Energy Efficiency Programs Outreach.

The Outreach Specialist will support the execution of marketing and outreach strategies that increase program participation, customer awareness, and stakeholder engagement. The successful Outreach Specialist will:

• Increase program visibility and participation.
• Coordinate with Trade Allies and customers.
• Improve effectiveness of marketing and outreach to underserved customer segments.

The Outreach Specialist Primary Responsibilities include:

• Promote Commercial & Industrial Energy Efficiency programs to customers and work with contractors via one-on-one meetings, presentations, and networking throughout Atlantic City Electric territory in Southern NJ.
• Support the Program’s awareness and long-term relationship management strategies by clearly articulating Program offerings; qualify leads; and assist property owners/managers in determining potential electric Energy Efficiency improvements.
• Implement outreach campaigns – targeted field campaigns and phone call and email campaigns – to “generate leads and opportunities” into projects for the Programs.
• Actively support day-to-day outreach and recruitment of Trade Allies.
• Data entry and management of contacts and opportunities in customer relationship management (CRM) database.
• Represent program at applicable community meetings.
• Actively engage appropriate local and industry groups and associations.
• Represent the offering, generate leads and answer inquiries at trade shows.
• Complete activity reports and other required reports.
• Minimum 50-75% travel is typical - driving for meetings, appointments, etc. in the territory.
• Self-starter, organized and able to work effectively independently.

This is a Full Time exempt position with up to 75% travel within New Jersey in South Jersey. The Outreach Specialist will be responsible for following and complying with Utility Advantage’s policies and procedures.

Qualifications

• Minimum Requirements:
• Bachelor’s degree in business administration (BBA), Bachelor of Science (BS), or Bachelor of Arts (BA) or a related field. OR 4 years of experience in sales or outreach.
• Strong time management skills.
• Excellent verbal and written communication.
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and also collaboratively in team settings to meet deadlines in a fast-paced environment.
• Commitment to providing exceptional quality.
• Home office work environment with quality internet service.
• Proven success as a self-starter.
• Preferred Qualifications:
• Experience with CRM software (e.g., Monday.com, Salesforce, etc.).
• Outreach or customer service experience supporting business customers.
• Knowledge of energy efficiency solutions.

Requirements

• This Job Is Ideal for someone who is:
• Dependable – maintains consistent work schedule and gets work completed in specified timeframes to meet KPI’s.
• Detail-oriented -- would rather focus on the details of work than the bigger picture.
• A fast learner – able to follow directions, analyze & manage data and enjoys working on a computer.
• Customer and Client-focused - business customer experience a plus.
• Resilient - Able to handle tight response timeframes and remain calm under pressure.
• Adaptable – to new processes and system updates.
• A team player.
• Able to work independently and effectively in a remote work environment.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Training & development

Company Description

Utility Advantage was formed in 2003 to provide a broad range of Energy Consulting Services to advise and assist its clients in developing and implementing energy and sustainability related goals and objectives. In 2020, the company launched a second division dedicated to energy efficiency program implementation – providing outreach, project coordination, trade ally management, inspections, help desk and facility auditing staffing to implement utility and state run energy programs.

Utility Advantage is a certified woman owned business headquartered in NJ. Our core values are integrity, communication, accountability, appreciation, respect and excellence.

Utility Advantage operates a drug and alcohol free workplace. As a condition of hiring, all employees are required to successfully complete a background screening including pre-employment urine test screening.

Utility Advantage is an Equal Opportunity Employer. Utility Advantage does not discriminate on the basis of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex.

Flexible work from home options available.