[Hiring] Marketing Project Coordinator @GoHealth Urgent Care

Role Description

The Marketing Project Coordinator supports the successful execution of GoHealth Urgent Care’s marketing goals and initiatives by coordinating projects from initial request through final delivery. Projects include:

• Brand and partner marketing initiatives
• Creative asset development and production
• Vendor-supported direct customer relationship management (CRM) programs
• Improvements to marketing workflows and tools

This role helps turn ideas and projects into timely, coordinated marketing execution by:

• Keeping stakeholders aligned
• Identifying potential roadblocks
• Ensuring deliverables meet brand, legal, and operational requirements

Through effective project tracking, vendor coordination, and visibility into team workload and capacity, the Marketing Project Coordinator:

• Reduces delays and rework
• Maintains consistency and quality
• Ensures marketing resources are focused on priority initiatives

A highly organized, proactive collaborator, this individual brings structure, clarity, and accountability to a fast-paced marketing environment. They manage the team’s project management platform, lead regular project status discussions, and continuously improve processes to help the marketing team deliver work more efficiently as business needs evolve.

Qualifications

• High school diploma or equivalent required
• 2+ years of marketing project management, project coordination, or marketing operations
• Strong experience with project management tools
• Associate’s or bachelor’s degree in marketing, communications, business administration, or a related field (preferred)
• Advertising agency experience (preferred)
• Monday.com experience (preferred)

Requirements

• Excellent judgment and interpersonal skills
• Proven ability to build and implement workflows and processes from the ground up
• Excellent organizational and time management skills with strong attention to detail
• Strong communication and stakeholder management skills across multiple levels
• Experience working with creative teams and/or production partners
• Ability to thrive in a fast-paced, highly collaborative environment
• Process-driven strategies and approach to working collaboratively
• Proactive problem solver with a continuous improvement mindset
• Highly organized with strong prioritization skills

Essential Duties and Responsibilities

• Marketing Workflow Development & Enablement:
  • Design, build, and continuously improve standardized marketing project workflows
  • Document all project intake, prioritization, execution, and delivery processes
  • Train marketing team members and stakeholders on workflows, tools, and best practices
  • Identify inefficiencies and implement scalable solutions
  • Partner with Business Intelligence, Brand, and Partner Marketing for special direct CRM programs
• End-to-End Project Management:
  • Build and manage detailed project plans, including timelines, milestones, and dependencies
  • Monitor project progress, proactively address risks or blockers, and adjust timelines as needed
  • Ensure all deliverables meet brand, legal, and operational requirements
• Platform Ownership:
  • Own and manage the team’s project management platform
  • Maintain accurate, real-time project tracking, prioritization, and reporting
  • Optimize boards, automations, and dashboards to improve team efficiency and visibility
  • Serve as the internal expert and primary administrator for the platform
• Stakeholder Communication & Expectation Management:
  • Act as the primary point of contact for project intake and status updates
  • Communicate timelines, priorities, and constraints clearly
  • Set, manage, and reinforce expectations regarding scope, timelines, and deliverables
  • Ensure alignment between business goals and marketing execution
• External Vendor/Partner Management:
  • Serve as the primary liaison for GoHealth’s creative and production partners
  • Coordinate project briefs, timelines, feedback, and approvals
  • Ensure quality, consistency, and timeliness of external deliverables
  • Optimize collaboration processes to maximize partner effectiveness and value
• Team Alignment & Project Visibility:
  • Lead weekly marketing project meetings to review active work
  • Ensure transparency into project queues, workload, and capacity
  • Track stakeholder approvals and ensure timely decision-making
  • Provide regular reporting on project status, risks, and performance metrics

GoHealth Core Values

• Collaboration: Takes ownership for collectively establishing productive partnerships and relationships.
• Innovation: Consistently uses good judgment and creativity to overcome obstacles.
• Diversity & Inclusion: Fosters an environment of involvement, respect, and connection.
• Courage & Integrity: Models and practices the highest ethical and professional standards.
• Accountability: Shows initiative and actively accepts responsibility for diverse roles.

Additional Requirements

• Office Environment: Tasks may be conducted within a climate-controlled office setting.
• Physical Activity: Ability to lift, carry, push, or pull materials (up to 25 lbs).
• Travel: Travel may be required between Company locations and out-of-town destinations.
• Safety Equipment: May require the use of safety equipment for infection prevention.

Equal Employment Opportunity Statement

The Company and its affiliates are Equal Opportunity Employers. They do not discriminate based on race, color, religion, national origin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protected status.

ADA Accommodation Statement

Reasonable accommodations are available for qualified individuals with disabilities upon request.

Compliance Statement

This job will be performed consistent with ADA, FMLA, FLSA, and other applicable federal, state, and local laws regulating employment.

Base Salary Range

$26.49/hourly to $33.11/hourly