[Hiring] Marketing Program Manager @H&R Block Management

Role Description

At H&R Block, we're helping people confidently navigate one of the most important financial moments of the year, and we're looking for a highly organized, collaborative, and results-driven Marketing Program Manager, Consumer Tax to help bring our marketing strategies to life. Reporting to the Director of Marketing Program Management Operations, this role will lead the planning, coordination, and execution of integrated marketing campaigns and strategic initiatives across the Consumer Business Unit, serving as a key connector across Marketing to keep teams aligned, timelines on track, and campaigns moving successfully from concept to launch. If you thrive in bringing order to complexity, influencing without authority, and driving cross-functional execution, we'd love to hear from you.

Day to day, you'll:

• Lead the planning, coordination, and execution of integrated marketing campaigns and strategic initiatives across the Consumer Tax business.
• Partner with GTM Strategy and marketing leaders to develop project plans, timelines, milestones, deliverables, and launch requirements.
• Align cross-functional teams around priorities, objectives, dependencies, and key campaign milestones.
• Coordinate work across marketing, creative, operations, finance, legal, and compliance teams to drive seamless execution.
• Facilitate project meetings and working sessions to maintain momentum, accountability, and stakeholder alignment.
• Monitor initiative progress, identify risks and blockers, and proactively drive resolution.
• Manage project documentation, campaign timelines, and execution plans throughout the project lifecycle.
• Ensure campaigns and initiatives launch on time, within budget, and in support of business objectives.
• Provide regular status updates, reporting, recommendations, and budget visibility to marketing leadership.
• Foster collaboration, transparency, and adaptability while helping teams navigate competing priorities and evolving business needs.

Qualifications

• Bachelor's degree in Marketing, Business, Communications, Project Management, or a related field, or equivalent work experience.
• 5+ years of experience in project management, program management, marketing operations, campaign management, or a related discipline.
• Proven experience leading complex, cross-functional initiatives from planning through execution.
• Strong organizational, project planning, and prioritization skills with the ability to manage multiple workstreams simultaneously.
• Demonstrated success coordinating diverse stakeholders and navigating competing priorities in a fast-paced environment.
• Excellent verbal, written, presentation, and stakeholder communication skills, with the ability to influence without direct authority.
• Strong problem-solving, risk management, and project management tool proficiency.

Requirements

• Experience supporting integrated marketing campaigns or go-to-market initiatives.
• Experience working within a Marketing Operations, Program Management Office (PMO), or similar environment.
• Familiarity with Agile marketing methodologies.
• Project Management certification (PMP, Agile, Scrum, or equivalent).
• Experience working in a highly matrixed organization.

Benefits

• Competitive pay.
• Comprehensive benefits.
• Support for life both in and outside of work.
• Medical and prescription drug coverage.
• Participation in the H&R Block Retirement Savings Plan (401(k) Plan).
• Employee Assistance Program.
• (Virtual) fitness center programs.
• Associate discount program.
• Business Travel Accident Insurance.
• Associate Tax Prep benefit.

Company Description

At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.

That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact.