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[Hiring] Marketing Operations Manager @Misfits Market
Mar 26, 2025 - Misfits Market is hiring a remote Marketing Operations Manager. đź’¸ Salary: $100k-115k. đź“ŤLocation: USA.
Role Description
As the Manager, Marketing Operations you will oversee the technology stack for our Marketing Organization. This includes management and administration of marketing automation, as well as the ability to leverage business intelligence tools.
Reporting to the Senior Director of Lifecycle Marketing, you’ll blend content optimization, audience segmentation, and executional tactics to maximize the effectiveness of our lifecycle marketing programs across email, SMS, and push notifications to drive improvements in customer lifetime value.
In this role, you’ll be managing the business-critical technology platforms (channel focus on email, SMS and push) to ensure they are functioning properly, and acting quickly to resolve any issues identified. You will also work closely with Marketing leadership to enact new and improved strategies, ensuring operational best practices are followed. This role is part of a high-performing, data-driven marketing organization which values teamwork and collaboration.
- Marketing Tools Oversight: Manage multiple tools powering our marketing capabilities, including Braze, HighTouch, and several other marketing automation, AI, and analytics tools.
- Identify and resolve technical issues proactively, including system errors, deliverability problems, and data discrepancies.
- Assist with new and existing Martech evaluation, integration, and implementation/adoption.
- Develop and execute end-to-end marketing campaigns across email, SMS, and push ensuring timely delivery and alignment with business goals.
- Code emails with HTML/CSS, build target audiences, coordinate creative needs with the design team, build workflows and dynamic logic in our CRM tool, measure the performance of campaigns.
- Design and implement multivariate tests to optimize campaign performance and customer engagement.
- Project Execution: Help bring new marketing initiatives to life from a technical perspective, including modifying existing solutions and developing new ones.
- Maintain documentation on processes, configurations, and workflows for reference and training purposes.
- 3rd Party Vendor/Contractor Relationship Management: Translate requirements to contractors and collaborate with vendors of our marketing technology.
Qualifications
- 5 - 7 years of experience in marketing operations
- Expert proficiency in Braze is required; Certifications are a plus.
- Expert proficiency in HTML, CSS; ability to both write and edit code.
- Experience with SendGrid, HighTouch, Figma.
- Knowledge of SQL, XML, JSON, Handlebars preferred.
- Experience managing multiple brands, cross-functionally.
- Highly experienced rolling out new processes or scaling and improving existing processes with demonstrated success metrics.
- Experience project managing initiatives that span multiple teams and systems.
- Proven ability to collaborate cross-functionally in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to engage with senior leadership and key stakeholders.
Benefits
- Salary range: $100k-115k
- Full-time exempt position
- 100% Remote Work
- Salary and employee stock options commensurate with experience
- Unlimited PTO
- Multiple health, dental, and vision plan options
- Life Insurance
- 401K plan
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
$100k-115k
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
