Role Description
We are looking for a Market Development, Senior Specialist to join our team. This is a remote role, full-time, exempt role.
Responsibilities
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Market Development Execution
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Execute Market Development initiatives aligned with the strategic direction established by the Market Development Manager.
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Translate strategic initiatives into actionable commercial programs that accelerate market penetration and customer adoption.
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Support market segmentation, competitive intelligence, opportunity assessments, and market research activities.
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Monitor market trends, commercial performance, and customer adoption metrics, providing recommendations for continuous improvement.
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Contribute to regional business initiatives through market insights and commercial execution.
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Sales Empowerment & Enablement
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Lead the development, implementation, and continuous improvement of Sales enablement programs.
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Develop and maintain sales playbooks, value propositions, competitive positioning, application guides, objection-handling tools, customer presentations, and other commercial resources.
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Design and deliver cross-selling application and market training programs for Sales, distributors, channel partners, Technical Sales Specialists, and Regional Marketing teams.
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Equip commercial teams with the knowledge, messaging, and tools required to confidently communicate Hygiena's value proposition.
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Evaluate the effectiveness of Sales enablement initiatives and continuously improve commercial assets based on customer feedback, commercial performance, and Sales needs.
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Content Development & Marketing Execution
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Own the development and maintenance of high-quality segment-specific marketing content aligned with the global Market Development strategy.
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Develop compelling value propositions, messaging frameworks, and go-to-market assets tailored to customer segments.
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Collaborate with General Marketing to execute integrated marketing campaigns supporting strategic business objectives.
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Support cross-selling initiatives during product launches through the development of customer-facing content, commercial messaging, and sales enablement materials.
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Customer Engagement, Education & Commercial Support
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Design and collaborate on VOC programs for assigned segments.
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Plan and deliver partner-facing customer education events and regional conferences.
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Support in developing and executing customer education programs that promote best practices.
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Create and deliver webinars, workshops, training sessions, technical guides, application notes, videos, customer success stories, commercial presentations, and other educational materials.
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Support strategic customer engagements for the addressed segments.
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Assist Sales teams in addressing customer challenges through customer education and commercial support.
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Support in collecting Voice of Customer insights and market feedback.
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Support customer adoption initiatives across key market segments and strategic accounts.
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Cross-Functional Collaboration
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Work closely with the Market Development Manager and collaborate with various teams to ensure successful execution of Market Development initiatives.
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Build strong cross-functional relationships that facilitate alignment and successful execution of Market Development priorities.
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Translate scientific, technical, and regulatory information into compelling customer-focused messaging.
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Support portfolio positioning for cross-selling and commercial campaigns across global markets.
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Coordinate cross-functional projects that improve customer adoption and commercial effectiveness.
Qualifications
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Bachelorโs degree in Food Science, Food Safety, or a related scientific field, combined with strong marketing/business knowledge; or a Bachelorโs degree in Marketing, Business, or a related field, with strong knowledge of the food science/food safety market/food segments.
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Minimum 5 years of experience in Market Development, Product Marketing, Marketing Communications, Commercial Excellence, Sales Enablement, Product Management, Technical Sales, or a related commercial role.
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Demonstrated experience developing marketing campaigns, commercial content, sales enablement programs, customer education, and go-to-market initiatives.
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Proven ability to translate customer needs into compelling value propositions and commercial messaging.
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Experience supporting product launches, commercialization, and customer adoption initiatives.
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Experience working in B2B markets; experience in food safety, diagnostics, life sciences, healthcare, or other regulated industries is preferred but not required.
Requirements
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Exceptional written, verbal, presentation, and storytelling skills.
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Outstanding content development and communication capabilities.
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Strong commercial mindset focused on customer adoption and business growth.
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Excellent training and facilitation skills.
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Ability to quickly understand technical concepts and translate them into compelling customer value propositions.
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Strong project management, organization, and prioritization skills.
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Experience working across international, cross-functional teams.
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Self-motivated, collaborative, and execution oriented.
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Proficiency with digital marketing platforms and content management systems.
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May occasionally work early morning/evenings/weekends to accommodate meetings and travel.
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Up to 15% domestic and international travel, including customer visits, regional offices, and industry events.
Benefits
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15 days of PTO & 10 paid company holidays.
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Medical with HSA employer contribution, Dental, Vision available 1st of the month after start date.
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Company paid Life Insurance, Short and Long-Term Disability, and an Employee Assistance Program.
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401(k) with Safe Harbor and Profit-Sharing employer contributions.
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Tuition Reimbursement program.
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Charitable Contribution matching.
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Employee Referral bonus opportunities.